Exchange 2010 User - blank message body

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Joined
26 Oct 2004
Posts
7,540
Location
Isle of Wight
I have a weird issue with one single user.

When receiving an email, all headers are in tact, attachments are present but the message body appears to disappear.

This has been double checked with OWA.

The mailbox was originally migrated from SBS2003 if that makes any odds?

I'm lost - I just thought I'd ask around before ditching all of his emails and recreating the mailbox.
 
I did indeed check OWA as I stated in the OP.

The user assured me Outlook was not running, so when the test email body disappeared it certainly seemed to point towards a server issue.

Further testing showed it was AVG on the client only doing this for his additional mailbox he had access to. I guess outlook was running :p

I've no idea why it had AVG, but now that's gone the issue is fixed.
 
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