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drdimmer

drdimmer

drdimmer

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20 Feb 2006
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Having moved into a student house, a flat mate has tried to set it up with sky tv and broadband. The TV part has been setup fine along with sky talk but apparently we cannot get the broadband as the telephone exchange is full. Is this common? We have been told to contact them later to see if another customer has disconnected so we can take their slot. The exchange in question is S10, Sheffield.

What other options do we have? Can we have another ISP with line rental still being paid to Sky and not changing it to BT?

Cheers
 
It's a bit disingenuous to say that the exchange is full. What's likely happened is Sky have no more ports to connect you to and for whatever reason haven't kept up with demand.

If that is the case, any of the other LLUers (and that includes BT Wholesale) should have capacity. You should be able to take Sky Talk without taking their ADSL service but it'll just be Carrier Preselection down a BT line.
 
I assume it's LLU broadband. Obviously there is the fact that your line needs to be connected to a DSLAM and they have finite ports, I've never heard of an ISP saying they'd run out before though, it just takes a bit longer while they add more capacity usually. Possibly BT can't provide more rack space in the exchange (which is limited on some sites and is very expensive) or maybe sky just can't be bothered or don't think it's economical.

That's possibly a more technical explanation than you were looking for, basically your options are another LLU provider or standard broadband (in either case you're voice needs to be with BT, at least I believe so for LLU - unless the LLU provider offers their own voice service...)
 
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