Exchange rule issues

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5 Jun 2006
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1,150
I said I'd never do this but I'm at my wits end.

I've got an issue with rules and exchange 2003. I've got someone in the office who has two email addresses linked to her exchange mailbox. We want to have it so that anything to address A goes to the inbox and anything with address B goes to a subfolder C of her inbox.

I've set up a rule to say anything to address B goes to subfolder C, but when I activate the rule it takes all incoming mail and puts it in C.


Anyone know how to get round this?
 
Corrupt rules?

Are you implementing them sever side or client side? If client I'd suggest create a brand new profile and resync it and try the rules again. Has been known for them to go wrong within the OST (pretty sure). Plus this only take 5-10mins depending on the size of the mailbox.
 
It seems to be all server side (the rules work on OWA).

I've tried it on several clients and it does the same thing.

I think it has something with the way the profile is on exchange. It collects all the emails and sends it to one ID. So when I set up the rule it looks for the ID rather than that email address.
 
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