Exchange VM Superhub for normal modem

[McGray]

Hey all.

Has anyone successfully returned their VM SH and got back their old modem?

I've been told no by VM but I'm not giving up yet, just wondered if I was wasting my time...

 

[mrk]

You can't use your old modem, they can send you a VMNG300 modem instead which is better in all regards.

Email your request to neil.berkettATvirginmedia.co.uk stating your account number, area code and reason for the request (say you get wireless disconnections, have an expensive router already etc).

They don't take the SuperHub back, that's how valuable it is