Experience with Shure UK

toucam · 19 Jan 2008 at 00:56

Recently RMAed a pair of E500 PTH due to cable sleeve split, sent in just the earphones and pouch and guess what I got back, a brandnew sealed SE530 PTH box, all in just 3 days!!!
Before this I had RMAed a pair of E5C (caused by my stupidity) and had nothing but the same fantastic service from Shure UK.
Whoever looking to buy a pair of IEM from Shure won't be disappointed in both aural experience and customer service.

And no, I don't work for Shure, just a happy customer

fini · 19 Jan 2008 at 00:57

I've always had the same experience with Shure - absolutely top quality.

Big Kev · 19 Jan 2008 at 01:05

I also had my E4c's exchanged for some SE310's, so I sold them and got some E500 PTH's.

How do the SE530's compare to the E500's mate?

toucam · 19 Jan 2008 at 02:19

I had a quick listen for about 20 mins and first impression they sound the same!
The cable sleeve material is different, softer and seems more durable (the bit attached to the ear pieces).
Apparently E500's cable sleeve can be broken/crack/split due to extensive contact with sweat! In the States a few people had this problem in the first few months and mine did after 1.5 year! There was a big thread on Headfi.org about this and Shure USA offered to exchange the effected earphones for free (this was long time ago when E500 first released).
Only a few first batches suffered from this problem (I bought mine only 1 day after it was released). This doesn't mean that yours is going to have it so there's nothing to be worried about.

Big Kev said:
I also had my E4c's exchanged for some SE310's, so I sold them and got some E500 PTH's.

How do the SE530's compare to the E500's mate?

Big Kev · 19 Jan 2008 at 10:57

toucam said:
Only a few first batches suffered from this problem (I bought mine only 1 day after it was released). This doesn't mean that yours is going to have it so there's nothing to be worried about.

With their customer service, I'm not overly bothered anyway mate, I wouldn't turn my nose up at some SE530's.

Cheers for the info, much appreciated.

toucam · 19 Jan 2008 at 18:10

Pleasure

adbp1 · 19 Jan 2008 at 22:23

damn i just looked at them £270 for pair of headfones, i thought mine were expensive at £60

toucam · 20 Jan 2008 at 03:04

Well, I spent £350 on a pair of E5C and £320 on a pair of E500 PTH (considered a great bargain when it was first released), but trust me they are worth every penny.

adbp1 said:
damn i just looked at them £270 for pair of headfones, i thought mine were expensive at £60