Explorer crashes when opening folder containing video files.

[TW]Fox · 31 Dec 2006 at 19:17

Hi all,

As above really. Explorer crashes when opening folder containing video files. 'Generates errors and will be closed by Windows'.

Any suggestions? XP SP2. Don't really know where to start..

antc · 31 Dec 2006 at 19:19

you could try removing and reinstalling internet explorer.

Burnsy2023 · 31 Dec 2006 at 19:20

I've seen this problem before, it's similar to crashing when opening a folder with pictures. It occurs when it tries to generate a preview. There is a well documented reg fix online.

Burnsy

Six6siX · 31 Dec 2006 at 19:32

I get this too, havent been able to find a proper way to fix it but I think its due to conflicting codecs or something

Go to start > run and type

regsvr32 /u shmedia.dll

then enter.

It should get rid of thumbnail previews in the folder, but it will stop the crashing.