Explorer crashes when viewing MP4 files?

[Scottland]

Hi,

I have a laptop with Vista x86 installed, and whenever I open a folder with mp4 files in there explorer crashes.

I've only ever had Vista Codec pack installed (which works fine on my other machine & mp4s). I've uninstalled and reinstalled a newer version but the problem remains.

Any ideas on how to resolve this?

 

[Defenestration]

Does the problem still exist if you uninstall the codec pack ?

Have you tried emptying the folder containing the mp4 files, and then adding them again a few at a time to see if it's a particular file that's causing the problem ?

Does the other machine have the same mp4's in the folder ? If not, it's worth copying the mp4 files from the problematic machine to the other machine.

 

[Defenestration]

You could also try going to Control Panel, then click on Classic View on the Left. Then choose Folder Options->View, and enable "Always show icons, never thumbnails" under Advanced settings.