external hard drive problem

Vicious-monkey

Vicious-monkey

Vicious-monkey

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Joined
12 Dec 2007
Posts
75
hey everyone!

i have a 400gb freecom external hard drive

on the bottom of it, it says

model code: PSOAAA (i've googled this and it comes up for sale on a few sites)
serial number 638.08.01308
P/N (dunno what that stands for): 28147 (UK)

i have just built a new machine and can't get it to work!

i've lost the disc that came with it as i've had it for ages and i didn't think i needed it! i've brought it to mates house's before to watch dvds off it etc and it's always just plugged in and worked with no installations required! i've been on the freecom site but i can't work out which driver i need! if anyone can find it for me i would be very grateful as the HDD has about 4000 songs and 200 movies on it and i would like to get it working again!
btw i'm running vista ultimate! (although i don't think that should make a difference as it worked on my last pc which had vista ultimate too!)
 
Hmm odd.

It appears to be a USB2.0 drive so in theory it should work fine. What does the system do when you plug it in?

If it appears in device manager, have you tried uninstalling it, restarting the system and plugging it back in?

Also, try plugging it in on a different USB port.

Sorry for the questions, just trying to narrow down the problem a bit.

Jon
 
when i plug it in it comes up as "found new device"
then you click locate and install drivers
it asks for the disc that i don't have then it searches the net but doesn't find anything! it shouldn't need a driver tho! i think i've found a solution on the freecom forum, another member has linked me to it!
 
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