Extra RAM causing intermittent black screen

thecremeegg · 19 Jan 2021 at 17:49

So I got some extra RAM for Christmas to match my current set (HyperX 16Gb RGB 3200 16 18 18 36) and when I installed it I kept getting game crashes (mainly Warzone). Did a memtest and got errors straight away so I RMA'd it.
Got the replacement today, set it to the XMP profile as before and it works great, apart from I get random black screens for about a second in Warzone. The game doesn't crash or anything, but 2 mayb 3 times per round it'll just give me a brief black screen.

I've upped the voltage a bit to 1.4v but same issue.

Anyone had this before as google isn't helping me? I will run a memtest later but wondered if it was anything obvious?

Thanks

Joxeon · 19 Jan 2021 at 19:52

Try dropping the speed to 3000 and see if you still get the black screens.

EsaT · 19 Jan 2021 at 21:18

Two 3200MHz sticks per channel is definitely challenge for that very mediocre memory controller of Zen+.
3000MHz would be surer to work.

thecremeegg · 19 Jan 2021 at 23:43

Cool I'll try dropping it a bit and report back.

Calabi · 20 Jan 2021 at 00:06

If the game still functions I don't see how it could be a problem with the memory(unless you have ECC memory). Maybe its an unrelated problem, graphics driver or something?.

thecremeegg · 20 Jan 2021 at 14:48

Yea I've tried dropping the memory speed, same issue. I think it might be a freesync thing actually that's just coincided with new RAM. I have added a second monitor to my setup this week so that could also be related.
I hate technology sometimes!

Calabi · 20 Jan 2021 at 16:18

thecremeegg said:
Yea I've tried dropping the memory speed, same issue. I think it might be a freesync thing actually that's just coincided with new RAM. I have added a second monitor to my setup this week so that could also be related.
I hate technology sometimes!

Yeah I get random flickering on one of my monitors sometimes, I think its something to do with Nvidia drivers and Gsync.

Tetras · 21 Jan 2021 at 20:21

Would be my guess too, RAM doesn't usually cause these kind of black screens.

pp111 · 24 Jan 2021 at 19:34

Random black screens is your monitor cable.

CD32 · 26 Jan 2021 at 17:24

I bought a dp to dp cable a while back..it worked fine with my rtx 2070 with a 120hz 1080p monitor...I replaced the monitor with a 1440p 144hz monitor. Then I was getting the same intermittent black screening until I swapped it for the cable that actually came with the new monitor. In this case I think the cable was incomparitible with either 144hz or 1440p. But I'd go with possible cable issue too.

butter30 · 27 Jan 2021 at 14:53

Glad you found the source of the issue, if you were using an old cable probably didn't support high refresh rates.

CD32 · 27 Jan 2021 at 17:32

I wasn't the op...just giving my own experience..but thanks!