Facebook Account hacked (Advise?)

Soldato
Joined
29 Nov 2002
Posts
2,668
Location
Midlands. UK
So a few weeks back my FB account got hacked (I found out in the morning after receiving security emails from FB stating my password and email was changed in Vietnam which obvs wasn’t me). I thought I had 2FA enabled but it appears the 2FA I had was either no longer supported by FB or just circumvented by the hackers.

I am not longer able to access my account and they have changed a lot of my details like name etc and defriended everyone.

I used the FB account recovery system which involved sending a photo of my passport to FB but I’ve heard nothing back in 2 weeks.. is this normal?

Obviously I have updated all my passwords for other accounts and ensured my 2FA is up to date .. but what can I do the regain my FB account?

On a side note I do not actively use FB but keep and account open for contacts etc.

Advise welcome as it seems this is a common thing but getting advise on it is hard
 
Follow up with Facebook support again.... but i guess its a waiting game.

good luck.
Problem is FB support is not a thing they don’t even have a contact system you just fire your email and government ID to them .. no confirmation of receiving it or anything :/
 
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