FaceTime not working over WiFi

[MrRockliffe]

Hi all

Having a bit of a weird one.


Noticed that my FaceTime isn’t working over WiFi. If I start or receive a call, my WiFi disconnects and switches to mobile data. Issue is, I don’t really have any in my house, so the call almost always drops.

No VPN or anything.

Tried turning off WiFi assist.



Any ideas?

Thanks

 

[Jim99]

I have a similar problem with normal phone calls. The only fix I've found that works is to put into aeroplane mode and then enable wifi.

 

[Terminal_Boy]

Are you both in weak cellular service conditions?

As with WiFi calling, FT needs your device to let a couple of back end systems know it’s still connected periodically.

AP mode on/off forces re-registration with your cellular network and the FT system in the background.

 

[Firegod]

I don't use apple hardware but could it be just a firewall rule or port block on router. Even just a router reboot? I had to do some ports for WiFi calling on android with my firewall. Perhaps something similar?

 

[ChrisD.]

ISP? Any ad blockers? Doesn’t work on other WiFi networks? Have you done a forget network/reset network settings?