Failed collection by parcel to go! Help

mc_bob · 9 Aug 2006 at 18:31

Hi,
They were supposed to pick up my parcel from my fathers office today but they didnt show up.

I dont have any tracking numbers or anything.

Here are the emails I have actually got :

INVOICE
====================
Parcel2go.com
Coe House, Coe Street
Bolton, BL3 6BU

VAT No: 597 849161
Registered No: 2591405 (England and Wales)

====================

To ****

Reference: ****
Invoice No: ****
Worldpay Ref: ****
Date/Tax Point : 08/08/2006

Job Ref: ****
Unit Price: £13.99
Unit Quantity: 1
Sub Total: £13.99
Discount Total: £0
Net Total: £13.99
VAT Total: £2.45
Total: £16.44

Total Price : £16.44

They have taken my money also.

Dear Nathan Talbot

Thank you for using parcel2go.com

ORDER CONFIRMATION
====================

Please Note: Multiple carriers can collect Your parcels. If You hand the parcel over to an incorrect carrier you could be liable for surcharges

Courier: Interlink

Service:
Approx Weight:
Contents: Computer Case
Collection: 09/08/2006
Quantity: 1

I really dont know what to do! I payed for guarenteed next day and have emailed them, but I dont get an email back till tomorow.

I also got this:

Shipment Confirmation

Your unique order reference: P2G685388
Service selected: Premium Next Day Delivery
Carrier Name: INTERLINK
Collection date: 09/08/2006
Contents: Computer Case

Which doesnt really mean anything to me. Except I definately said today and they have picked a courier.

Thanks

Please give me any advice

MC_Bob

branddaly · 9 Aug 2006 at 18:51

Phone em? 0870 121 2101

mc_bob · 9 Aug 2006 at 18:52

Yeah but how much is that going to cost! It doesnt say anywhere. Think I will just have to though.

Cant find a free alternative to that number either

MC_Bob

penski · 9 Aug 2006 at 19:05

0870 is local rate.

Call them, there's an option for missed pickups, they'll get it sorted.

Can we have a sticky saying 'Use your common sense before asking for help.'?

*n

Efour · 9 Aug 2006 at 19:06

TripleT · 9 Aug 2006 at 19:08

penski said:
Can we have a sticky saying 'Use your common sense before asking for help.'?

*n

Another vote for this.

Although I do actually come in GD purely to look and laugh at silly threads

penski · 9 Aug 2006 at 19:08

Efour2 said:
lol

Can we also have one saying 'Anyone who makes a post of 'lol' or just a smiley WILL DIE.'?

*n

Efour · 9 Aug 2006 at 19:18

Didn't expect that did you !

Kol · 9 Aug 2006 at 19:20

P2G did this to me before. Just didn't turn. I rang up and they had no excuse just said he didn't come. It was quite frustrating as the item HAD to be there next day, hence using the service. They didn't reimburse me or apologise.

Mr Mister · 9 Aug 2006 at 19:22

penski said:
Can we also have one saying 'Anyone who makes a post of 'lol' or just a smiley WILL DIE.'?

*n

There should be a shortcut button for 'lol', saves time.

Jambo · 9 Aug 2006 at 19:25

Yeah just phone them or wait for their email. 0870 is national rate I think.

Did you think someone here was going to offer to deliver the parcel for you or something?

The Running Man · 9 Aug 2006 at 19:28

lol i was returning some shocker today and the pickup failed to arrive grr waste of time these curriors

Chaos · 9 Aug 2006 at 19:28

Nothing unusual for parcel2go, took them 5 days to collect my parcel.
Will never use them again.

mc_bob · 9 Aug 2006 at 19:35

Thanks for the good replies. I rang them and see where it goes.

I guess I just really needed a rant ...
Sorry :cool:

MC_Bob

mightynimrod · 9 Aug 2006 at 19:40

Im sure the worldpay reference is the same as the tracking number.

penski · 9 Aug 2006 at 19:40

Nickg said:
lol i was returning some shocker today and the pickup failed to arrive grr waste of time these curriors

?

*n

Bobbler · 12 Aug 2006 at 19:42

Think yourself lucky they didnt pick up mate. Trying to get money out of them at the moment for a Lian Li case they crushed. Not just a little dent, the thing has been run over by an articulated lorry as best I can tell. Seems to be a common theme for them after searching around.