Failed IP scan

[Smokey Deza]

Hi,

I'm trying to help someone who runs a business. Basically another company called Security Metrics is trying to scan said business to make sure they are PCI compliant, I. E data protection when taking credit/debit cards. But when they attempt to scan, it fails.

Security Metrics then emailed the ISP of the business they are trying to scan with a screen dump asking them to disable TLS1.0 port 8729 or close it. Said ISP then forwards this information to aforementioned business asking if the router they're referring to is ours or theirs?

Any ideas or direction with this? Much appreciated thank you.

 

[Smokey Deza]

Thanks for the info so far.

The scan is being run on a virtual terminal instead of a PDQ machine (I'm not familiar with that term, PDQ).

There isn't much info on the screenshot other that CVS 5.00 FAIL Port 8729.