Man of Honour
- Joined
- 17 Feb 2003
- Posts
- 29,640
- Location
- Chelmsford
If you’re a commuter like me and get fed up with continuous delays then don’t let the operating companies get away with it. Under the passengers citizens charter act, you are entitled to some compensation. They make enough profit as it is and not all this is reinvested into the service.
If you register with traindelays.co.uk, they notify of every “delay repay” that you are entitled to by email. You can then make your claim by filling in a relevant form from your network.
Each year we are promised a better, reliable service, more trains and more seats. This is so they can justify their fare increases but we all know that’s rubbish. Last year, “one” railways” increased there fares as much as 10% with exactly these promises yet the service is getting progressively worse and worse. This year, they have announced another fare increase of 10%. It costs me £2,700 pa as it is so this is a **** take really.
The line I travel on Chelmsford to Liverpool street has at least one or two serious delays each week. In September, we were caught 3 days running for more than 3 hours each time. One of which, the service was abandoned and we had to make our own way home This week already I’ve been delayed for an hour yesterday and an hour this morning. Seats on trains are becoming increasing difficult to get and trains are often 4 carriages shorter than normal.
All the time you don’t claim they are laughing the other side of their faces. You have your rights.
www.traindelays.co.uk
If you register with traindelays.co.uk, they notify of every “delay repay” that you are entitled to by email. You can then make your claim by filling in a relevant form from your network.
Each year we are promised a better, reliable service, more trains and more seats. This is so they can justify their fare increases but we all know that’s rubbish. Last year, “one” railways” increased there fares as much as 10% with exactly these promises yet the service is getting progressively worse and worse. This year, they have announced another fare increase of 10%. It costs me £2,700 pa as it is so this is a **** take really.
The line I travel on Chelmsford to Liverpool street has at least one or two serious delays each week. In September, we were caught 3 days running for more than 3 hours each time. One of which, the service was abandoned and we had to make our own way home This week already I’ve been delayed for an hour yesterday and an hour this morning. Seats on trains are becoming increasing difficult to get and trains are often 4 carriages shorter than normal.
All the time you don’t claim they are laughing the other side of their faces. You have your rights.
www.traindelays.co.uk
