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Faulty 1080ti??

Soldato
Joined
14 Dec 2013
Posts
2,590
Hi guys,

I have had an ongoing issue with my PC.
Basically when gaming I randomly get stutter, or short freezes sometimes accompanied by crackling audio. This happens in virtually every game but it seems to be random, could do it within a few minutes of game play or maybe after 30mins+
It could be during intense action or when very little is happening at all.

I am not sure if my GPU is faulty or there is an issue elsewhere. The graphics card does make an annoying sound when the fans at are certain rpms, I have no idea if it's related to the performance issue.

I have tried reinstalling drivers with DDU etc, setting everything to stock speeds etc but issue still persists.

Specs:
Gigabyte gtx1080ti
MSI X370 mobo
Ryzen 1700
32gb Corsair Vengeance DDR4
1x M.2 SSD
2x 2.5" SSD
1x 3.5" HDD
EVGA 750Wgold PSU
Windows 10

Any ideas or advice is appreciated. Thanks!
 
Hi Woodsta

Resolution is 3840x2160 so generally the CPU usage is quite low during gaming, I have not noticed the CPU going to 100%. The GPU goes to around 99% in demanding games.

The issue can still arise in much less demanding games also where say GPU usage is around 50% and CPU around 20%
 
Same resolution as me then. So not CPU bottlenecking.

You don't use Steam chat (VOIP) do you? ME and my 20 year gaming mates have had a teamspeak server run by one of our mates until recently, but he 'finally' got himself a girlfriend and we haven't seen him for dust so his server is unmaintained and he switched it off. So in the interim we used steam chat and lately we had loads of stuttering and it was the steam chat we were temporarily using causing it.
 
Haha :D
No Steam chat, but that is a very good suggestion, I would not be surprised if its something along those lines, a software conflict or something.
 
I had a sound issue on my system (also an X370 board), very similar symptoms to yours.

I found out it was the realtek audio drivers and software causing the issue. I resolved it by uninstalling them and letting device manager install the basic "microsoft high definition audio device" and it hasn't happened since
 
Interesting, thanks for posting I will try uninstalling the realtek audio driver and using the Microsoft ones as you suggest, I will post back soon.

Also I have been running Prime95 for quite a while and the system seems stable.
 
So last night I tried uninstalling the Realtek audio drivers and used the Windows high definition audio drivers instead, unfortunately the issue still persists.

I really am puzzled now, I am unsure if it is a software issue or a hardware fault :confused:
 
Right, so I think you have put me on the right track EsaT, so I really appreciate that.

LatencyMon reported massive latency spikes caused by dxgkrnl.sys. So it's a direct X issue.

Anyone have experience of this problem?

Thanks all.
 
I had a similar issue with my 1080ti @4k (but not lower resolutions) and cured it by replacing my on board sound with a Creative Soundblaster Z.

From the above post it probably isn’t your issue but it certainly cured it for me.

I decided to go for the sound card after disabling my onboard completely which cured the issue and pointed towards on board sound being the problem, might be relevant for you, might not.
 
Hi Scania, thank you for your reply all suggestions are greatly appreciated.

Last night I decided to reinstall Windows and tweak a couple of settings in the bios. I gamed for a little over an hour after that and the issue did not occur.
It would be to early to say it's fixed but I am crossing my fingers and will see how it goes later and I will update.

Thanks again all.
 
Hi Scania, thank you for your reply all suggestions are greatly appreciated.

Last night I decided to reinstall Windows and tweak a couple of settings in the bios. I gamed for a little over an hour after that and the issue did not occur.
It would be to early to say it's fixed but I am crossing my fingers and will see how it goes later and I will update.

Thanks again all.
A re-install of windows can often cure an issue, I did try this with mine but the problem persisted hence the new soundcard purchase.

I do wonder though how much hardware is replaced when the reason for whatever given problem is actually down to corrupt software......

Glad its cured thus far. :)
 
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