Trying not to state the obvious, but have you tried other DVD's in the drive too?
Just to throw something into the discussion; do you reckon this could be something to do with some kind of copy protection that's gone too far?
Faulty disks i say, never had any problem with ANY games or disks, EA are claiming its due to the abilities of the newer burners and that compatibility is poor. Yet ive never had a problem with any of EA's games before . . . . . .Sounds like your looking in the games folder in the All Programs section, open the Games manager folder which is on the right hand side under the Documents, Pictures etc.
Quite a few games for Vista only place shortcuts here.
