Faulty disk - liability?

simpletom · 18 Jul 2009 at 20:41

Hi

Right, I bought Lost Odyssey, a four disk game, for the 360 a while back from a high street store, unde the 'Re-play' label, i.e. it was used. It was about three months back or so.

I am quite busy during work periods but I am now on a two month holiday so decided to dig in to the game. I have got to disk four but it just will not work. There are no visible scrathes, it just will not recognise the disk. Looking on the 'net it was a common problem with disk four.

What on Earth do I do? Do I return it to the shop, with no hope of finding the receipt, or the distributor or what? Or am I goosed? Doomed never to play the fourth disk ever? Has anybody any experiences?

Ta for any help!

simpletom · 18 Jul 2009 at 20:52

I don't think it is the disk itself but production of the fourth disk was manky. There appears to be a lot of issues with them.

simpletom · 18 Jul 2009 at 21:00

Robert1986 said:
Did the 4th disc come in a sleeve? It seems to be a problem only when the disc came in a cd sleeve.

Yea, that's the badger. That's what my arguement is, it is a production issue rather than a one-off.

simpletom · 18 Jul 2009 at 21:09

Cheers. I have noticed that MS have a disk replacement program but it costs £10. As the disk was shipped faulty I will try my luck for free.

Cheers for the replies!

simpletom · 18 Jul 2009 at 21:28

Maybe I should buy a new one. I normally would not bother, but it is a cracking game.

simpletom · 19 Jul 2009 at 00:12

Robert1986 said:
Surely MS aren't going to do this for everyone that phones asking for a replacement?

If the 4th disc is a known issue, why hasn't there been some sort of a return service set up?

I think there was... however, it has taken me so long to get to disk four that it has a beard.