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Faulty E6600

socreative

socreative

socreative

Associate
Joined
29 Dec 2006
Posts
991
Need some legal advise really. I'm in a bit of stupid situation now.
I bought the item from ****(an auction site) a while ago, when fitted it in the new system it didn't work so I started testing all the components one by one by putting them into my old machine.. anyway it turned out to be a faulty cpu. :(

When I contacted Intel they said that they can't replace it for me without the proper invoice and I need to return it to the seller for a replacement but the seller is not an official reseller, it was a xmas present which he obviously don't have the receipt for. The CPU came all factory sealed in the original packaging. what do i do now ? :confused:
 
Last edited:
PaulProteus said:
You could start with removing the auction site name as this is against the rules.

If you have bought it via credit card you should have insurance. Your PayPall invoice could also be helpfull, especially if it were in the original packaging (although this is a slim chance).
You could also call the seller and ask him to do his best to dig out the original invoice. If he explained the situation to his/her grannies/parents they would understand and might help (I know it sounds painful).
Click to expand...

I messaged the seller asking to dig out those details. Intel said that paypal receipt is not a valid invoice for them, and i don't think that even if it was paid by a cc that it'll be covered by its insurance, there's nothing wrong from their point of view - the item got delivered and if it's faulty it's a warranty case! I'm well ****** off now - I have an almost finished nice pc on the floor, the only ting I'm missing is the stone :mad:
 
i spoke to the seller and she (it's a 23 year old gal :) ) will try to get an original invoice from the guy who bought it for her as a gift (so she says). But this doesn't make sense.. What if I would lose the original receipt/invoice within the warranty period? Does it mean that it voids the warranty then? This doesn't sound right.. I hate keeping receipts in general anyway
 
thanks Cody. I spoke to one of my mates who works for a reseller. He contacted Intel but said he bought it two weeks ago (shoud've told them it was at least a month :rolleyes: ) and it's their policy to not to deal with less than a month old purchases so hopefully he'll get it replaced in two weeks.
 
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