Faulty Ethernet port?

ForTheQuestions · 17 Jul 2018 at 17:02

Hi,
I'm currently having issues with my speed on my ps4. I've got 150Mbps connection, yet when I'm doing a speed test on my ps4 its only at 8.

I've been using my ps4 with this connection since it was installed a few months ago and never had a problem with it, its always connected at almost full speed about 145Mbps. I'm using wired connection. I've changes no settings and nothing's been moved or knocked.
When I test with my PC I'm getting the full 150 speed.

The weird thing is on my ps4 my d/l speed is 8, yet my upload is at 28.5.
Also I've tried different cables but its always the same result.

Would a faulty Ethernet port on my ps4 be causing this type of issue?

bremen1874 · 17 Jul 2018 at 17:12

Ethernet ports tend to work or die completely.

Is it a direct connection (no Powerline adapters for example?)?

ForTheQuestions · 17 Jul 2018 at 17:16

PS4 is wired directly into the router. I've also disconnected everything else only the ps4 is connected.

bremen1874 · 17 Jul 2018 at 17:25

Tried rebooting everything including the router?

Tried a different port on the router?

ForTheQuestions · 17 Jul 2018 at 17:33

Yep, I turned off everything ( even left it off overnight) turned everything back on and still the same issue.
I've tried different ports on the router, full speed on say port "3" on my PC yet the same port and cable on my ps4 speed is 8.

I've been asking on Twitter and the suggestions are to open certain ports on my router, but would that be the issue when its been flawless for the past few months for it to decide it just doesn't want to work right now?

Zefan · 17 Jul 2018 at 17:35

When you refer to download speed on PS4, is this referring to the built in speed test, actual experienced speeds when downloading, or from a speed test website in the browser? If there's a difference in results I'm thinking it could your service provider throttling certain ports.

ForTheQuestions · 17 Jul 2018 at 17:46

It's when I do the connection test (PS4's own built-in test), it says I'm connected at 8Mbps. I thought it might just be showing me the incorrect speed but when I try to download I'm getting about 1MB/s.

I've been in contact with my ISP and they've told me (they checked the line) that I'm at my full 150Mbps connection and that I'm not been throttled. Yet still the most I can get from my PS4 is 8.

bledd · 17 Jul 2018 at 18:00

Tried a new cable?

ForTheQuestions · 17 Jul 2018 at 18:08

I bought a new cable just in case, still the same. I've tried with a known working cable from my PC (full speed) and still only get 8Mbps with it on my PS4.

I've tried playing a game BF1, I've always had rock solid 18 ping. Yet its now in the mid 30's with connection to server icons flashing in the corner constantly.

bledd · 17 Jul 2018 at 18:24

Direct to router?

Check no pins are bent on router or PS4 port.

Try another router port.

ForTheQuestions · 17 Jul 2018 at 18:33

Yep direct to router.
No bent pins on anything.
Tried all 4 port on the router, I get full speed from all of them on PC. When I try with my PS4 I only get 8Mbps.

ForTheQuestions · 17 Jul 2018 at 18:40

I think I've still got my old billion 8800nl r2, I'm gonna give that a try and see if I still have the same issue.

Delta3D · 17 Jul 2018 at 18:40

Try this. First comment of the thread

ForTheQuestions · 17 Aug 2018 at 20:06

Sorry it's taken so long to reply. I completely forgot about it. (Had other things on my mind)

After a few day off not using my ps4 the issue fixed itself, I'd not changed anything at all and its been back at full speed since.

I appreciate the suggestions.