Faulty GPU

[agnes]

So, the main reason for getting a new PSU today (from OcUK) was to finally run my sli setup. I bought a GPU from the sales forum here off what seemed to be a reputable guy...

After hours of testing, it's 100% faulty, no display from the GPU.

How do I find out if I can RMA it?

It's a EVGA 560ti 448 core.

Thanks

 

[agnes]

Yea, but I doubt I will get a response. He has fantastic reputation so I'm sure there is no foul play here. He is very well known.

Anyway, I checked on EVGA's website, it has 817 days warranty left. But I cannot find for the life of me the EU/UK warranty information!

To do the auto RMA procedure you need to live in America/Canada

 

[agnes]

No, JediFragger.

 

[agnes]

what board are you using? tried dvi or vga or hdmi cables?

Tried both, I have the exact same card, using it right now. Placed the newly purchased one into the system to test and took out the other one. Tried both hdmi and dvi.

 

[agnes]

could try clearing the cmos,maybe that is needed with different hardware even if its the same gpu? beware as it will reset your bios/oc settings so make a note beforehand other than that i cant think whatelse it could be other than faulty

Guy I bought it off has contacted me, he supplied a receipt from OcUK in the original boxing (missed this), bought at the end of June this year. So will contact them tomorrow. OcUK have fantastic RMA service. So hopefully have this all sorted by early next week.

FYI, JediFragger, top bloke, he responded within a hour of my email! Really nice guy and also shocked to find out it's faulty.

 

[agnes]

Yea, so any passive aggressive vibe from me to the seller is invalid and I would like to take it back. Nice guy!

Sli fun will have to wait for now Back to my pizza and Dishonored!