Faulty GPU?

[TheLegendOfMart]

I have an ASUS RX570 Expedition GPU. When I turn the PC on I don't get a display output and the fans on the top don't spin but the white light next to the PCI-E Power connector shows white like it should indicating it has power.

The rest of my PC works:

Ryzen 3200G
ASUS B450M-K
16GB DDR4
2x SSD
1x HDD

If my PC works and GPU doesn't I can rule out the PSU being faulty?

 

[Panos]

I have an ASUS RX570 Expedition GPU. When I turn the PC on I don't get a display output and the fans on the top don't spin but the white light next to the PCI-E Power connector shows white like it should indicating it has power.

The rest of my PC works:

Ryzen 3200G
ASUS B450M-K
16GB DDR4
2x SSD
1x HDD

If my PC works and GPU doesn't I can rule out the PSU being faulty?

Did you hard reset the BIOS? What is your PSU? Try to re-seat the graphic card again.

 

[TheLegendOfMart]

Yes I did reset the BIOS, it was just flashed to allow Ryzen 3 support.

PSU is Corsair CX600. It's been running Intel Core i5 4440 same spec just less RAM fine.

 

[Vince]

Yes I did reset the BIOS, it was just flashed to allow Ryzen 3 support.

PSU is Corsair CX600. It's been running Intel Core i5 4440 same spec just less RAM fine.

bios is probably set to display out from your apu should be an option somewhere to set your gpu as the output in the bios. Plug into the onboard to see!

 

[TheLegendOfMart]

It's not showing up in device manager, I booted into Windows using APU to see.

Is AMD different to Intel where I could leave the Intel HD graphics enabled and still output to PCI-E GPU?

 

[Panos]

It's not showing up in device manager, I booted into Windows using APU to see.

Is AMD different to Intel where I could leave the Intel HD graphics enabled and still output to PCI-E GPU?

Yes I did reset the BIOS, it was just flashed to allow Ryzen 3 support.

PSU is Corsair CX600. It's been running Intel Core i5 4440 same spec just less RAM fine.

OK to understand. You can log to your system with the APU only but not when the RX570 is connected? Assume this is a new card yes not a used one?
Did you double check that you put the card correctly? Did you connected it with a cable coming directly from the PSU without adapters? Did you connected the display cable to the graphic card and not the motherboard?

Fans wont spin these days, if the card isn't warming up. Even the mighty GTX1080Ti Xtreme didn't spin fans until after 50C.

 

[TheLegendOfMart]

It's not a new card no, it worked in my Intel system.

With the GPU in and APU enabled I don't get any output on the GPU nor does it show up in Device Manager. Yes I am using the right 8 pin PCI-E connector that goes into the PSU and not a molex adappter.

 

[Panos]

It's not a new card no, it worked in my Intel system.

With the GPU in and APU enabled I don't get any output on the GPU nor does it show up in Device Manager. Yes I am using the right 8 pin PCI-E connector that goes into the PSU and not a molex adappter.

Sanity check. You have connected both the power adapters on the motherboard?
Did you follow the 4th step on resetting the BIOS process? Look at your manual page 1-3

If issue continues remove the GPU and put it back in again.

 

[TheLegendOfMart]

I've tried all that yes. The system boots with or without the GPU in. With the DVI connected to the APU on the board DVI I get windows output and the GPu doesn't show up in device manager.

If I plug HDMI into the 570 and use HDMI on monitor I get no signal.

I even tried enabling the 'hybrid graphics' setting in bios which would let me switch between GPUs.

 

[Panos]

I've tried all that yes. The system boots with or without the GPU in. With the DVI connected to the APU on the board DVI I get windows output and the GPu doesn't show up in device manager.

If I plug HDMI into the 570 and use HDMI on monitor I get no signal.

I even tried enabling the 'hybrid graphics' setting in bios which would let me switch between GPUs.

Sanity check. You do change the monitor display source when you connect HDMI from the 570 yes?
Because as said the fans won't spin until card gets over a certain temperature.

 

[TheLegendOfMart]

Yes I switch from DVI to HDMI and get no signal. Even if I didn't switch the card would show up in device manager which it isnt...