Faulty Phanteks Vertical GPU Bracket? Dead GPU

Tackle_Berry · 29 Oct 2020 at 16:09

I installed a new Phanteks vertical GPU bracket yesterday and played a few games for a couple of hours in the afternoon and then another few more in the evening with no issues.

Today I'm playing Modern Warfare and screen goes black, I hear a windows fault sound in headphones then the monitor loses signal.

I do the following:
-Restart, boot game then a few mins later happens again.
-Update the Nvidia drivers released today restart, boot game and repeats again.
-Reboot, play a different game few mins later computer just loses power.
-Removed the bracket, reinstalled GPU and computer will not power up just the PSU makes a single click noise.
-Removed GPU entirely, connect DP to motherboard IO and turns on/works fine.

I'm now assuming my GPU is dead, I obviously don't know for sure that it's the bracket that killed it but it's a massive coincidence (980ti purchased on release and has been flawless over 10,000's of hours)

I obviously do not plan on risking a new GPU on this current bracket/cable and will be looking to get it replaced but am I right in thinking it has to be the card and not a PSU issue?

mickyflinn · 29 Oct 2020 at 16:18

What temps you getting on the gpu ?

It could also be the psu not delivering enough power.

Tackle_Berry · 29 Oct 2020 at 16:23

mickyflinn said:
What temps you getting on the gpu ?

It could also be the psu not delivering enough power.

Been a while since checking but under 80c IIRC about 72c recently. The case is a P400A and the GPU was not pressed up against the side of the case.

mickyflinn · 29 Oct 2020 at 16:35

Tackle_Berry said:
Been a while since checking but under 80c IIRC about 72c recently. The case is a P400A and the GPU was not pressed up against the side of the case.

If the the pc works fine without the gpu then it looks like it's dead.

Can you test the gpu in another machine ?

Tackle_Berry · 29 Oct 2020 at 16:38

mickyflinn said:
If the the pc works fine without the gpu then it looks like it's dead.

Can you test the you in another machine ?

I'm actually building a PC on Sunday that you spec'd out for me. Thinking of trying the card on that, i'm assuming it's safe and won't do any damage?

mickyflinn · 29 Oct 2020 at 17:05

Tackle_Berry said:
I'm actually building a PC on Sunday that you spec'd out for me. Thinking of trying the card on that, i'm assuming it's safe and won't do any damage?

Should be ok .

Did you get a new gpu for the new build could try that in your pc first.

Tackle_Berry · 29 Oct 2020 at 17:08

mickyflinn said:
Should be ok .

Did you get a new gpu for the new build could try that in your pc first.

Unfortunately not, this card was potentially going to end up in that computer once I got a new one.

mickyflinn · 29 Oct 2020 at 17:12

Tackle_Berry said:
Unfortunately not, this card was potentially going to end up in that computer once I got a new one.

Well you can still test it.

I was just reading threw your old thread did you get the 3100 cpu or the 3200g ?

Tackle_Berry · 29 Oct 2020 at 17:41

mickyflinn said:
Well you can still test it.

I was just reading threw your old thread did you get the 3100 cpu or the 3200g ?

Will report back, ended up with a 3400g as was having a hard time finding 3200 in stock.

Cheers

mickyflinn · 29 Oct 2020 at 17:44

Tackle_Berry said:
Will report back, ended up with a 3400g as was having a hard time finding 3200 in stock.

Cheers

That's handy because it has decent onboard graphics and can run games well at 720p.

Good luck.

Brizzles · 29 Oct 2020 at 18:17

Complete long shot here.

Is your mobo running PCI-E gen4 ?

If so set it to gen3 and try that.

Mine had all sorts of issues with a riser, pcie-4 doesn't like the extended run, but pci-e3 works fine

Tackle_Berry · 29 Oct 2020 at 18:40

Brizzles said:
Complete long shot here.

Is your mobo running PCI-E gen4 ?

If so set it to gen3 and try that.

Mine had all sorts of issues with a riser, pcie-4 doesn't like the extended run, but pci-e3 works fine

Gen 3, thanks though

freddie64 · 29 Oct 2020 at 21:06

What PSU and how old is it?

If it's an old one you are reusing it may have degrade enough to not be able to power the 980ti.

Tackle_Berry · 29 Oct 2020 at 21:24

freddie64 said:
What PSU and how old is it?

If it's an old one you are reusing it may have degrade enough to not be able to power the 980ti.

Corsair AX850 from 2013 so getting up there with age.

Chaos666 · 29 Oct 2020 at 21:40

would you be able to check gpu in another pc?
also what happens if you plug in the gpu without connecting the additional power?
does the gpu fan spin?

mickyflinn · 29 Oct 2020 at 21:42

Chaos666 said:
would you be able to check gpu in another pc?

Already been mentioned above.

Chaos666 · 29 Oct 2020 at 21:49

mickyflinn said:
Already been mentioned above.

sorry my bad.. I missed that post.

he didn't mention though if the gpu fan spins.. or is it completely dead.
PSU makes a clicky sound which could mean a short of some sorts...

Tackle_Berry · 2 Nov 2020 at 09:46

Update; I've tried the card in a different system and it does exatcly the same (stops it turning on and the PSU does a click like it's in protection mode). Using the replacement Phanteks GPU bracket/cable Ocuk sent out and a different GPU, everything seems fine so far after few hours of gaming and Unigine Heaven.

mickyflinn · 2 Nov 2020 at 09:51

Tackle_Berry said:
Update; I've tried the card in a different system and it does exatcly the same (stops it turning on and the PSU does a click like it's in protection mode). Using the replacement Phanteks GPU bracket/cable Ocuk sent out and a different GPU, everything seems fine so far after few hours of gaming and Unigine Heaven.

Glad you sorted it what gpu did you get ?

Tackle_Berry · 2 Nov 2020 at 10:08

Just using a 1660 super (seems like the same performance more or less to a 980ti) to hold me over until I can get a 6800 XT or a 3080