Faulty RAM?

CSMonkeh · 16 Feb 2023 at 07:22

Finally got my brand new build up and runnjng
However it won’t POST
The error code light shows as DRAM (bottom right of 4)
Motherboard is a Gigabyte B650 X AX
RAM is Corsair Vengeance DDR5 6000mhz
I’ve tried one stick in A2 slot then swapped but still same issue
Only complication is I can’t get a display either
I’m guessing RAM is faulty?

ph123uk · 16 Feb 2023 at 09:06

If you remove all ram from the system and try and start it, do you get any error beeps?

pastymuncher · 16 Feb 2023 at 10:18

There have been several bios updates since that board launched, many of which were to increase memory compatibility so it would be worthwhile downloading the latest to a USB stick and flashing using the USB flashback in the rear I/O panel. You don't need a cpu or even a display to do this, just follow the instructions in your manual.

CSMonkeh · 16 Feb 2023 at 10:36

pastymuncher said:
There have been several bios updates since that board launched, many of which were to increase memory compatibility so it would be worthwhile downloading the latest to a USB stick and flashing using the USB flashback in the rear I/O panel. You don't need a cpu or even a display to do this, just follow the instructions in your manual.

That’s a good shout thanks

Tetras · 16 Feb 2023 at 15:54

How long are you waiting for it to boot?

I assume you've tried both the onboard and DGPU?

CSMonkeh · 16 Feb 2023 at 19:54

Tetras said:
How long are you waiting for it to boot?

I assume you've tried both the onboard and DGPU?

Yeah I have read am5 takes some time to boot
Waited several minutes still powered on but again get the red error light
Also used onboard and GPU

CSMonkeh · 18 Feb 2023 at 14:04

Oh wonderful!
Can’t even flash bios with Qflash; pressing pc powers up for one second then off
Holding it just loops
I’ve zipped the download onto a usb drive and using the white port on rear

Doesn’t help there’s no documentation….

Dg834man · 18 Feb 2023 at 14:49

CSMonkeh said:
I’ve zipped the download onto a usb drive and using the white port on rear

That a play on words? unpack the download if its compressed and put the file on the usb drive, sometimes need to rename the bios file if using flashback check the manual

CSMonkeh · 4 Mar 2023 at 14:04

Right so speaking with Gigabytes support, they gave me v4 bios
Turns out you need to remove CPU for qflash to work
So BIOS appears to have updated but still get DRAM error on motherboard
In conversation with OCUK support
Still believe I have dud RAM

Muhammad Islam · 4 Mar 2023 at 15:37

CSMonkeh said:
Right so speaking with Gigabytes support, they gave me v4 bios
Turns out you need to remove CPU for qflash to work
So BIOS appears to have updated but still get DRAM error on motherboard
In conversation with OCUK support
Still believe I have dud RAM

have you checked if theres any bent pins in the CPU socket, or any thermal paste or dust on the pins or contact pads? same goes for the ram contacts and slots

CSMonkeh · 5 Mar 2023 at 19:05

Muhammad Islam said:
have you checked if theres any bent pins in the CPU socket, or any thermal paste or dust on the pins or contact pads? same goes for the ram contacts and slots

Yep all clear
Double-checked when I had to remove cpu to flash bios

Will try one stick in all 4 slots then other in case
Can’t say it’ll do it any favours, though