Hi All
Im going to have a bit of a rant now.
I bought my Clio 172 from a Ford main dealer (Inchcape Wokingham) on 1st March. I paid £6999 for it. I p/xd my old punto and paid a deposit. They gave me the remainder on 0% finance. The car itself was exactly what I was looking for. Sept 01 registered on a 51 plate with 17k miles. The bodywork is flawless, with no stone chips at all. In my haste to get shot of the punto, which was becoming a burden due to all the problems it had, so I bought the car.
Now, the day I picked up the car I noticed the stereo wouldnt work properly and the display wasnt showing. The plastic pin to stop the seatbelt clip from falling down was also missing, the drivers seat is slightly loose and I am able to rock it back and forwards ever so slightly, there was a small chip in the windscreen which the dealer said he would repair and he didnt and the drivers seatbelt is extremely slack when it retracts. You may think I am nit picking but these minor problems were beginning to irritate me. So I booked it back in with them to sort out.
This was last thursday. They phoned me up on friday to tell me the windscreen was fixed and they were going to send it to Renault Maidenhead to sort out the other problems. So I left it with them until today when I picked it up.
Now, when I picked it up it was very clean and shiny, but as soon as I got in, I noticed they hadnt done the seatbelt. I turned the stereo on and it was working ok, except the steering wheel control column was practically hanging out of its socket. Then I saw that the chip in the windscreen was still there. So I took it for a drive and noticed there were a lot more squeaks and rattles than I remember. I turned the stereo on and a random eminem CD started playing. Seeing as I dont own any eminem I thought this was strange so I went to eject it, but nothing happened. I tried a few times and then it dawned on me.....there is a cd changer under the passenger seat that I never noticed and someone had left the cd in there...doh! This has angered me even more because I remember someone mentioning that only imports come with the cd changer. When I got out I moved the drivers seat back and it was a tough job...the trim round the door deals had been taken off and not put back properly, and there are several bits of broken off plastic strewn around the trim.
To sum up....the garage have not done what they said they were going to do, and have handed me back my car in a bad condition with parts falling off here and there. I now think my car is an import and Im worrying about how much this is going to affect its resale value seeing as I paid a fairly high price for it anyway.
Looking back, I trusted the garage too much, as I did not have my own hpi report done....this was very stupid of me, as I saw their signs saying their cars were hpi checked, etc.
Does anyone have any thoughts as to how I proceed....my car has lost its sparkle now
Im going to have a bit of a rant now.
I bought my Clio 172 from a Ford main dealer (Inchcape Wokingham) on 1st March. I paid £6999 for it. I p/xd my old punto and paid a deposit. They gave me the remainder on 0% finance. The car itself was exactly what I was looking for. Sept 01 registered on a 51 plate with 17k miles. The bodywork is flawless, with no stone chips at all. In my haste to get shot of the punto, which was becoming a burden due to all the problems it had, so I bought the car.
Now, the day I picked up the car I noticed the stereo wouldnt work properly and the display wasnt showing. The plastic pin to stop the seatbelt clip from falling down was also missing, the drivers seat is slightly loose and I am able to rock it back and forwards ever so slightly, there was a small chip in the windscreen which the dealer said he would repair and he didnt and the drivers seatbelt is extremely slack when it retracts. You may think I am nit picking but these minor problems were beginning to irritate me. So I booked it back in with them to sort out.
This was last thursday. They phoned me up on friday to tell me the windscreen was fixed and they were going to send it to Renault Maidenhead to sort out the other problems. So I left it with them until today when I picked it up.
Now, when I picked it up it was very clean and shiny, but as soon as I got in, I noticed they hadnt done the seatbelt. I turned the stereo on and it was working ok, except the steering wheel control column was practically hanging out of its socket. Then I saw that the chip in the windscreen was still there. So I took it for a drive and noticed there were a lot more squeaks and rattles than I remember. I turned the stereo on and a random eminem CD started playing. Seeing as I dont own any eminem I thought this was strange so I went to eject it, but nothing happened. I tried a few times and then it dawned on me.....there is a cd changer under the passenger seat that I never noticed and someone had left the cd in there...doh! This has angered me even more because I remember someone mentioning that only imports come with the cd changer. When I got out I moved the drivers seat back and it was a tough job...the trim round the door deals had been taken off and not put back properly, and there are several bits of broken off plastic strewn around the trim.
To sum up....the garage have not done what they said they were going to do, and have handed me back my car in a bad condition with parts falling off here and there. I now think my car is an import and Im worrying about how much this is going to affect its resale value seeing as I paid a fairly high price for it anyway.
Looking back, I trusted the garage too much, as I did not have my own hpi report done....this was very stupid of me, as I saw their signs saying their cars were hpi checked, etc.
Does anyone have any thoughts as to how I proceed....my car has lost its sparkle now
It was an option most took up, it's an Alpine unit but the connections are such that you can't use another stereo with it and there's no adapater to do so.