Few problems with new build, Help please.

Covert0ne · 2 Jun 2010 at 18:23

Hello fellow OcUK'ers,

I, in the last week purchased a new rig from Overclockers themselves and was very impressed by the speedy delivery and quality as always.

The image that follows is what I purchased.

Now, the build went great! However there is a few problems...

1\ The BIOS and Windows 7 64Bit only detect 4GB of RAM. When I looked at the memory it looked like it was compatible. When I enable X.M.P in the BIOS it wont start the machine. Do I have a compatibility issue?

2\ The LG monitor I bought turns on for a few seconds then goes off before I can even choose the language in the setup. The picture goes SO dim I can't navigate the menu's. Is this a brightness setting gone wrong or do I have a faulty monitor?

Thanks in advance!

stulid · 2 Jun 2010 at 18:30

try one memory stick at a time, does the pc recognize 2gb each time?

Covert0ne · 2 Jun 2010 at 18:35

Thanks for the fast response. I believe all 3 sticks work solo. I will check again just to be sure. I have put them into the "red" triple channel slots, Im sure this is correct. It baffles me!

Orcvader · 2 Jun 2010 at 18:45

You need to enable memory remapping I believe, which can be found in the BIOS. If that doesn't work, try the other 3 mem slots.
It might be a setting on the monitor, could be some sort of power saving feature enabled?

Covert0ne · 2 Jun 2010 at 19:00

I've just checked the BIOS and can't find that option. When I set the memory to XMP, the extreme memory profile option appears but is greyed out. It still only detects 4GB =[

stulid · 2 Jun 2010 at 19:19

definitely 64bit OS and not 32?

Covert0ne · 2 Jun 2010 at 19:21

System reports its 64bit.

Friend found me this thread but I cant make sense of it.

http://i4memory.com/f54/asus-x58-6-12gb-memory-overclocking-detecting-less-memory-than-installed-19200/index4.html

Its driving me mad!

stulid · 2 Jun 2010 at 19:32

bios version?

Covert0ne · 2 Jun 2010 at 19:42

stulid said:
bios version?

I wouldn't be able to tell you right now. =[

Thekwango · 2 Jun 2010 at 19:47

i'm sure you've tried other leads from pc to monitor and different output ports on the graphics card? not likely the problem but everything is worth trying

Covert0ne · 2 Jun 2010 at 19:59

About the monitor I've just spoken to LG and they say to change my resolution with trial and error and that'll fix it. Memory wise, I'm still stuck for ideas =[

stulid · 2 Jun 2010 at 20:08

http://www.asus.com/product.aspx?P_ID=1H6537GW0fPVHNhO&content=download

theres a memory compatibility list that you can download and read,

and if you look at the BIOS history, version 0209, has improved memory compatibility.

Covert0ne · 2 Jun 2010 at 20:14

I've never updated the BIOS before, does it involve a reinstall? or is it just boot from it and away you go?

File format is .ROM

Sigh the update tool is 32bit only! Well that helps :<

stulid · 2 Jun 2010 at 20:43

first check what version of bios you already have, you may not even need an update.

Covert0ne · 2 Jun 2010 at 21:00

Okay I updated my BIOS to the latest version using EZflash. The problem still exists =[
Worth a shot a guess!