Firefox keeps crashing

Soldato
Joined
27 Oct 2003
Posts
4,996
Location
East Mids.
A work colleague has a problem with Firefox. Everytime he tries to open it it keeps crashing, he can't even open it in safe mode anymore. I've got him to install Chrome for the time being as IE keeps playing up but was wondering if anyone here knew why FF won't start up?

He's ran malwarebytes which found a couple of things and cleaned them so I'm reasonably sure it's not that. He's also tried re-downloading FF and installing it with no luck.

Thanks.
 
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