firefox safe search on??

aardvark

aardvark

aardvark

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for some reason safe search is on all of a sudden.

Its locked and says: Your SafeSearch setting is set by your organisation. Ask your administrator about your account settings.
but i'm at home.

after googling ive delete registry policies, uninstalled avast but i can't get it turned off - its really weird.

any ideas?
I'm on virgin but have been forever.
Still works in a private window but not normal frefox
 
Have you got any of the child safety browsing stuff turned on on the virgin side? If we have that turned on on our talk talk account it's the same
 
tom_e said:
Have you got any of the child safety browsing stuff turned on on the virgin side? If we have that turned on on our talk talk account it's the same
Click to expand...
hmm, i haven't changed anything, but i did recently get upgraded from 200 to 250mb so maybe something happened.
nothing on the hub that i can see after logging in.
googled and there is a virgin page can log into but it was turned off in there.
 
still weird - i put avast back on as getting rid of it did nothing.
i have ImportEnterpriseRoots in my firefox policies but none of the fixes online do anything.
this is win 8 by the way.
i dual boot to win 10 (for games) and thats all fine - no avast on win 10 but uninstalling it didn't change above anyway.
its all a bit weird
 
In Windows Explorer, type %appdata% into the address bar and press enter. There you will see a Mozilla folder in your Roaming folder. Rename it to something else, then try Firefox again and see if the same happens again.

The above will just keep your current Firefox settings, passwords, etc and Firefox will just create a fresh profile when it sees there isn't a Mozilla folder in the above Roaming folder. Once you're done testing, just delete the new Mozilla folder and rename your backup back to Mozilla.
 
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Safe search where? AFAIK Firefox *doesn't have a safe search option so are you talking about google, windows, or something else.

Unless you installed some sort of search addon.
 
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darael said:
In Windows Explorer, type %appdata% into the address bar and press enter. There you will see a Mozilla folder in your Roaming folder. Rename it to something else, then try Firefox again and see if the same happens again.

The above will just keep your current Firefox settings, passwords, etc and Firefox will just create a fresh profile when it sees there isn't a Mozilla folder in the above Roaming folder. Once you're done testing, just delete the new Mozilla folder and rename your backup back to Mozilla.
Click to expand...
ok, that worked - the new profile was fine - so its buried in that roaming profile somewhere?
 
Murphy said:
Does going to...
Tell you anything about how it's being managed.
Click to expand...
its says its locked on and controlled by by organisation - which i'm not in as its a home computer.

in about:config i had security.enterprise_roots.enabled set to true
if i delete it in the registry it says false now, but safe search is still on, and the policy comes back to true (and greyed out) if i restart.
 
in about:policies it now says

The Enterprise Policies service is inactive.​

but thats because i deleted the mozilla folder in the registry (in hklm/software/policies) - this is what google says to do, but safe search is still on and if i restart windows the enterprisepolicy comes back to true/active.

as said above the new profile was fine if i renamed the roaming folder
 
Check Firefox's proxy settings > Settings > General > Bottom of page > Network settings button.

Also check what DNS servers you're using > Open command prompt > type "ipconfig /all" hit enter > look for DNS Servers.
 
Murphy said:
Check Firefox's proxy settings > Settings > General > Bottom of page > Network settings button.

Also check what DNS servers you're using > Open command prompt > type "ipconfig /all" hit enter > look for DNS Servers.
Click to expand...
its set on 'use system proxy settings'

ipconfig says cable.virginm.net

but why would it work if i renamed the roaming profile like i did above? or work in private browsing mode?

Also, safe search is still on if i start firefox in safe mode by shift opening
 
Is this for a specific website (Google) or is it browser-wide?

Given the above, it sounds like a cookie/local storage issue for a particular site (private browsing treats sites without cookies and storage etc, safe mode defaults some browser settings and disabled extensions). If for Google, it sounds like a Google account setting. Are you logged into Google for a work account or have you used a work email address? Try logging out and changing the safe search setting.
 
Dup said:
Is this for a specific website (Google) or is it browser-wide?

Given the above, it sounds like a cookie/local storage issue for a particular site (private browsing treats sites without cookies and storage etc, safe mode defaults some browser settings and disabled extensions). If for Google, it sounds like a Google account setting. Are you logged into Google for a work account or have you used a work email address? Try logging out and changing the safe search setting.
Click to expand...
its just the safe search in google and i'm not logged in to any account. I haven't actually tried another search engine - i'll try that tonight when i get home from work.
I did try in edge and i think that was also ok (if i remember correctly), so its just firefox - i'll double check later.
 
You can reset Google to "factory defaults" in Firefox by loading the page, hitting F12 and go to the storage tab:

g3KUN58.png

From here you can right click the URLs under the headings on the left and "Delete All"

Note: This will reset all your Google preferences if you're not using an account, so all your cookie, session and storage preferences for Google will be reset. I can't see any organisation or SafeSearch items mentioned to individually target the specific issue so easier to just kill the lot. I'd do this for .co.uk and .com just to be sure.
 
ok, i am officially an idiot.

i forgot that a while ago i signed in to a google classroom account as i'm doing a course - now, google did say i wasn't signed in and there was no profile picture or anything but i must have been somehow.
I went to google classroom and it showed me signed in there - so i signed out from there, and its all fine - sorry guys!!
 
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