First order from OCUK

fishboyuk

fishboyuk

fishboyuk

Associate
Joined
18 Jun 2010
Posts
214
Just received my first ever order from OCUK and I must admit I am extremely unimpressed with the packaging. All 4 items in a single thin cardboard box which was falling apart when i got it and very little packing material. The keyboard box has a big dent in the corner so it's obviously taken some knocks. The PSU, GPU and Mouse packaging aren't showing any damage but I won't be suprised if I end up having to RMA something as by the condition of the cardboard box it has certainly taken a beating during delivery.

Sort it out OCUK!
 
Spie said:
Please accept my apologies - this is not how we pack orders at OcUK.

I have spoken to the person that packed your order and he feels that you may have been one of the very few unlucky customers that has received a roughly handled order. However, you should have had more internal packaging and it looks like this was a simple oversight on his part, for which he apologises.

Any problems with your items let me know and I will personally make sure you get a replacement item immediately.
Click to expand...

Thanks! Mouse and keyboard looking and working fine. I'll be installing the PSU and GPU some time over the next couple of days so will let you know :)
 
Well i've installed the PSU and the GPU and updated to 10.7 catalyst drivers but i'm getting artifacts in 3DMark06 and Doom3 just crashed and I had to reset. Driver problems or RMA? :confused:

For some reason my mouse pointer has four little lines next to it.....



It's a xfx 4890 and it's running hot at 70c idle........
 
Well i've uninstalled and reinstalled drivers and i'm getting the same problems. Artifacts and freeze ups. I'm going to RMA unless anyone has any solutions for me?.
 
Spie said:
Please accept my apologies - this is not how we pack orders at OcUK.

I have spoken to the person that packed your order and he feels that you may have been one of the very few unlucky customers that has received a roughly handled order. However, you should have had more internal packaging and it looks like this was a simple oversight on his part, for which he apologises.

Any problems with your items let me know and I will personally make sure you get a replacement item immediately.
Click to expand...

I think i'm going to have to take you up on that offer. The GPU is giving me artifacts and random freeze ups. What do i need to do then? (I've never RMA'd)
 
You must log in or register to reply here.
Back
Top Bottom