First Windows 8 problem. 0xC000021A

embalse · 20 Nov 2012 at 21:25

From boot up up my screen gets stuck on this message.....

0xC000021A is not just a W8 error, but my guess is some kind of automatic update has gone wrong. Anyway it is stuck on..."We'll restart for you...., but of course it does not.

Any thoughts on how I can get windows 8 back.

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cu3ed · 20 Nov 2012 at 21:29

Was it upgrade path or from new?

embalse · 20 Nov 2012 at 21:34

Upgrade path from W7, but it has been fine, with no issues since installing W8 a couple of weeks ago.

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cu3ed · 20 Nov 2012 at 21:42

Did you keep the down to a USB or anything?

embalse · 20 Nov 2012 at 21:44

cu3ed said:
Did you keep the down to a USB or anything?

Yep. It's on a CD

Elevon · 20 Nov 2012 at 21:48

Try this http://support.microsoft.com/kb/156669

opethdisciple · 20 Nov 2012 at 22:24

embalse said:
From boot up up my screen gets stuck on this message.....

0xC000021A is not just a W8 error, but my guess is some kind of automatic update has gone wrong. Anyway it is stuck on..."We'll restart for you...., but of course it does not.

Any thoughts on how I can get windows 8 back.

.

I saw this as well with a Win 8 laptop at work.

embalse · 20 Nov 2012 at 22:31

opethdisciple said:
I saw this as well with a Win 8 laptop at work.

Did anyone at work find a solution?

I thought I may have found a solution as I managed to get this page to load..

I clicked advanced options..

And tried a system restore (16th Nov).. But the restore failed.

Back to sq 1.....

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cu3ed · 20 Nov 2012 at 23:35

Can you try the refresh your pc option?

embalse · 21 Nov 2012 at 05:24

cu3ed said:
Can you try the refresh your pc option?

If there is no other way I will give it a go.
I am hesitant as whilst all my files are on another drive with refresh I will loose all my Thunderbird emails.

cu3ed · 21 Nov 2012 at 10:53

Wont your emails be stored on the server?

embalse · 21 Nov 2012 at 12:11

cu3ed said:
Wont your emails be stored on the server?

Good point. Yes they will, but I am new to thunderbird (my mail software). If I reinstall Thunderbird, will it automatically re-download the emails from my server?

I did a refresh. As expected it kept all my files and deleted all the programs,but the computer is now back up and running.

cu3ed · 21 Nov 2012 at 13:40

Yes, if its a hotmail/ gmail etc, your current emails ( unless you changed the settings) should all just be sitting on the server, and just a case of downloading them again.

embalse · 21 Nov 2012 at 14:06

cu3ed said:
Yes, if its a hotmail/ gmail etc, your current emails ( unless you changed the settings) should all just be sitting on the server, and just a case of downloading them again.

Yep emails back. Time to put my programs back on again.
All this seems to be an overkill fix for what in essence must have been a software issue. If it happens again I am going back to W7.