Doubt that title makes much sense! Anyway.....
I currently have troubleshooting flowcharts for a host of IT products. For example, what to do if a user cannot connect their notebook to a wireless LAN. One of the main issues I find with this is it's difficult to provide enough information in a static, space-limited flowchart.
I'm looking at a way of converting these into a simple online help system where each step is presented as a web page. This would allow further information with decisions as links on the page, taking you to the appropriate next step. It would also give the added advantage of being able to 'jump' between what currently are static flowcharts.
I'm struggling to find a solution to this. Any ideas?
I currently have troubleshooting flowcharts for a host of IT products. For example, what to do if a user cannot connect their notebook to a wireless LAN. One of the main issues I find with this is it's difficult to provide enough information in a static, space-limited flowchart.
I'm looking at a way of converting these into a simple online help system where each step is presented as a web page. This would allow further information with decisions as links on the page, taking you to the appropriate next step. It would also give the added advantage of being able to 'jump' between what currently are static flowcharts.
I'm struggling to find a solution to this. Any ideas?