Flying experts - delayed flight and flight codes

[Russinating]

Just got back from holiday and our flight was massively delayed on the return leg (approx 8 hours). It was also delayed on the way out but because that delay was split (delayed boarding, take off and taxi at the other end) and we all had pre-holiday excitement I'm not 100% sure how much time it was delayed by.

However I can find neither flights on sites like Flight Stats, the airport or airline.

We flew Norwegian between LGW/GNB on 20/27 Feb, flight numbers D89690 (10:35 - 13:15) and D89691 (13:55 - 14:30) respectively.

How can I find out the delay for the outbound flight just to check? We're obviously making a claim for the return but I just want to make sure the outbound wasn't over 3 hours as well.

The flights were booked via Skiworld as a package; do we need to involve them during any part of the claim (I have no booking reference for Norwegian for example to make the claim online) or not?

Anything else I need to know for a first time claimer?

Thanks in advance.

 

[Caged]

I am going to follow this since I was delayed by about 12 hours due to a plane fault and then a missed connection back in April, but I didn't purchase the tickets. It's proving difficult to get the guy who did to bother submitting a claim, so an idea of whether I can just do it myself would be good as well.

 

[Destination]

http://www.moneysavingexpert.com/travel/flight-delays

Follow the steps.

 

[Russinating]

Yeah I've done that now, still can't find either flight on any historical arrivals though.