Forgotton passphrase- help

el_brato · 8 Apr 2008 at 15:46

Hi there,
i've got a BT Homehub connected via cable to a pc with the internet working fine. I also have a pc downstairs which was running a wireless connection to the homehub perfectly. However, i had to reinstall windows on the downstairs pc and now although the network card recognises the homehub it requires the passphrase to connect to it.

As i have forgotton what the passphrase is and have tried all combinations of things it could have been i want to know how i reset it? Do i just have to call BT and get them to do it or is there something else i can try?

Many thanks t

rpstewart · 8 Apr 2008 at 15:52

Use the PC that's directly connected to the hub to logon to it's web interface, you can get the wireless key from in there.

el_brato · 8 Apr 2008 at 17:57

thanks rp...i'm guessing you mean log on to the homehub support thing or whatever its called - i think this requires a password too though. I will have another play around.

munge · 8 Apr 2008 at 21:59

My BTHomeHub's original password for accessing the router was "admin" and usernames "admin". The wireless password is on the back of the router on mine, other than that, I thought there was a reset switch on the back of the router?

el_brato · 9 Apr 2008 at 14:10

will resetting the router rest the passphrase though?

munge · 9 Apr 2008 at 18:13

Thought it put everything back to the original factory settings? See here, I think this covers it?

el_brato · 10 Apr 2008 at 16:41

many thanks munge i will try this over the weekend

munge · 10 Apr 2008 at 16:44

No worries mate, hopes it works for you. Let me know, eh?