Free Delivery

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I placed an order yesterday around 24 hrs ago and all the order says is Order Status: Confirmed.

The item I ordered said Free Delivery (DPD) ... On the delivery page Free Delivery isn't mentioned, just DPD... I live in South Wales so it's not some remote unreachable region.

I put in a support ticket about this (6 or so hours ago) but might have to wait 5 days for a reply?

Also if I goto the OCUK tracking page it says order unknown.

My question is how long is Free Delivery (DPD)?

As I ordered it Wed evening I was hoping to get it before the weekend, this lack of info. Is pretty poor.

If I cancel this order how long will cancellation and a refund take? I kinda need a keyboard you know how it is.
 
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"if they still exist"? Fast enough to take my money then leave me in the lurch.... Any idea how long an order cancellation takes?
 
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