Friends computer freezing.

Wepohn · 7 Apr 2011 at 16:18

Hi a friend of mine has recently purchased a new computer and received it yesterday but he's having some problems. After running a game for about 15-20 minutes the system becomes unresponsive and the audio buzzes (bzzzzzzz)

He's played a variety of games, Rift, Shogun and TF2

It also happens after running Intelburn for about the same period of time.

Specs

P8P67 Deluxe
480 GTX
XMS3 8gb
i7 2600k

Anyone have any ideas?

greywolf · 7 Apr 2011 at 16:28

I would use the warranty and get the seller to sort it out.

Not much help on solving the problem this second I know.

Hzza · 7 Apr 2011 at 16:30

Temps?

TrojanWhore · 7 Apr 2011 at 16:33

sounds like a heat issue type thing, does your friend monitor temps?
another possibility is that it has developed the same problem as mine- the primary PCIe slot is nearly dead, although mine caused a BSOD usually after the display and sound hung, blaming the ATI driver sys file (also usually happened while loading windows by the end)

try the card in another slot (if theres room in his case), which probably wont cure it, but will at least rule that possibility out, from there it would be a case of testing the parts (CPU, RAM, MOBO, GPU etc) in another system.

do you know if his system is a b2 or b3 motherboard? (the newest CPUz will tell you)
if B2, and his drives are plugged to the dodgy ports, that could be it (v. long shot given the symptoms)

Wepohn · 7 Apr 2011 at 16:35

His temps were from 31 up to 75 when using Intelburn.

He's using a cpu cooler similar to the corsair h50 but it's a different brand I can't remember which.

Edit - It's a B3 Revision.

The case he's using the antec 300 which was quite a tight fit for the 480, I'm too sure if he'd feel confident enough to swap hardware about.

EGuitarStar · 7 Apr 2011 at 16:53

If it is under warranty, I would get in touch with the supplier, if you tinker with it they could turn around and say oh you caused it because you tinkered with it.... Was it from oen of the big r/etailers?

Wepohn · 7 Apr 2011 at 18:01

Not sure if this is a silly question or not, it came with the 270.51 beta drivers installed for his 480 GTX and he's been unable to uninstall them to replace with an earlier version.

I was wondering if this could possibly 'cause these problems.

Wepohn · 10 Apr 2011 at 20:50

Just thought I would post in case anybody else runs into similar problems.

Turns out the Ram voltage was set too low, after bumping it up to 1.6 it's been running stable for the last few days.