friends facebook locked again

[Beans on toast Dave]

Hi, my friends facebook account has been locked and its appernantly asking for a video of his face,
this is the third time this has happened, hes quite stressed about it as he relies on this for variuos things

has anyone got any idea of why this will be happening? or any ideas of how to get any support from facebook?

thankss

 

[Beans on toast Dave]

Is it actually Facebook asking for the video, or is it an email supposedly from Facebook?

hi, its from facebook, not an email

 

[Beans on toast Dave]

hes just going to go through the process again to prove its him, advised him to be careful what he posts and likes etc as this probably is triggering it

ive not experianced it myself, only had one of my posts reviewed when i posted a picture of tenaman pants, it kicked up a fuss about that