Friends PC

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26 Dec 2008
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Hey guys, my friend needs some help with his PC, he's had issues for a while now but he is finally getting to the end of his tether with it

AMD Phenom II x6 1090T
12GB RAM
ATI Radeon HD 5870
ASUS M4A78T-E
ASUS Xonar DG


His PC just seems to run incredibly slow, it blue screens often when playing games with the code.

Some of his pasted bluescreenviewer data -

10613-26270-01.dmp 06/01/2013 16:10:46 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff800`02cbe9fe fffff880`07d19b00 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0

C:\Windows\Minidump\010613-26270-01.dmp 6 15 7601 275,656
[15/01/2013 18:23:12] jneevbe: 011213-25116-01.dmp 12/01/2013 19:35:21 BAD_POOL_CALLER 0x000000c2 00000000`00000007 00000000`0000109b 00000000`04810000 fffffa80`0a9f5010 cmudaxp.sys cmudaxp.sys+25b55 x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\011213-25116-01.dmp 6 15 7601 275,656

Symptoms he says he is having -
Bluescreens
Crashes in game
Lagging on Windows with no CPU usage
Extremely slow internet only on his PC, but things such as Skype are fine

Any ideas what his problem might be?
 
Okay so now his PC is at the stage of when starting up a game it will just turn off and restart itself with no blue screen. I'm thinking the PSU may be dying and can't handle the power pulled from the graphics card under load now.

Would this be the most likely case?
 
Has he tried wiping and re installing windows? You will then know if it's a software or a hardware issue, in my experience it's nearly always software, you can try plenty of other things but for frustration purposes this is the one I usually go for
 
He has a CoolerMaster Silent Pro M600.

He tells me of the many times he has reinstalled Windows on some occasion it has fixed the issue. (Whether this is true I don't know)
 
Then strip it back take out as much as he can so it still works extra HD's memory GFX see if it makes a difference if it does re add one by one
 
There seems to be so much wrong with this PC - Now he finally managed to run Star Wars the Old Republic without it crashing, after a couple of minutes he black screened.
 
Memtested the RAM, when tested 2 sticks it failed and the other 2 sticks passed.

Only problem is the issues still remain about it just turning itself off sometimes
 
All un-needed things have been removed from the system, only working RAM has been put into the PC and it is still playing up. Now it's either motherboard or PSU, I guess the only way to know is to swap the PSU
 
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