Front audio jack not working

Drake5 · 18 Apr 2011 at 22:57

I have a Zalman Z7 case and the front audio jacks haven't worked for as long as I can remember. I have the jacks from the case connected to the motherboard correctly.

I also have another pc with a Zalman Z7 case and the front audio jacks don't work on that case either.

Any idea?

Surveyor · 18 Apr 2011 at 23:07

a) Are you using the motherboards onboard sound? If you have a separate sound card the cable to the front audio jacks should be connected to this.

b) Are you using the correct connector? The case has connectors for HD Audio and AC '97 Audio. You need to use the correct one.

maj · 18 Apr 2011 at 23:08

Disabled on mobo maybe?

Drake5 · 18 Apr 2011 at 23:14

Yeah I'm using the motherboards on board sound. I've tried both the HD Audio and AC 97 and non of them work.

By disabled in mobo do you mean disabled in BIOS?

Cheers

Phenomenologica · 18 Apr 2011 at 23:23

I also have a Zalman Z7 plus, just tried using it for the first time to test this, and my 'front' audio jack doesn't work either. All is connected up inside so I too am slightly stumped, and would also like a solution if anyone has one.

Hardware wise I've got a Gigabyte board and no sound card.

maj · 18 Apr 2011 at 23:29

Tom_D said:
Yeah I'm using the motherboards on board sound. I've tried both the HD Audio and AC 97 and non of them work.

By disabled in mobo do you mean disabled in BIOS?

Cheers

Yeah meant BIOS.

Drake5 · 19 Apr 2011 at 00:19

Phenomenologica said:
I also have a Zalman Z7 plus, just tried using it for the first time to test this, and my 'front' audio jack doesn't work either. All is connected up inside so I too am slightly stumped, and would also like a solution if anyone has one.

Hardware wise I've got a Gigabyte board and no sound card.

I've checked in the BIOS and couldn't see anything. Strange!

Phenomenologica · 3 Jun 2011 at 18:25

Don't suppose you found a solution to this in the end?

stulid · 3 Jun 2011 at 18:28

Is there a volume control on the case front?

Moothead2 · 3 Jun 2011 at 18:29

IF you haven't sovled this yet then my advice is to download the audio drivers for your motherboard.

Phenomenologica · 3 Jun 2011 at 18:46

Oh, well I just had a fiddle with the connector and it now seems to work. As long as I put the headphones in at the right angle. If I set it off by a few degrees I only get the left headphone. Ah well, it works, just have to learn to live with its little foibles.

Orcvader · 3 Jun 2011 at 18:51

Sounds like a dodgy audio jack. Maybe contact Zalman and see if they can do anything about it?

Phenomenologica · 3 Jun 2011 at 18:54

Orcvader said:
Sounds like a dodgy audio jack. Maybe contact Zalman and see if they can do anything about it?

Not worth it for the amount I use it, it's far more convenient to fiddle with a connector than dismantle and reassemble my whole system!