Front Panel Audio on CM 690 II Advanced

Predicament · 19 Apr 2011 at 21:13

The front panel audio on my CM 690 does not work. I ordered the case roughly 4 weeks ago.

Checked on my realtek drivers and the computer does not recognize a device being plugged in.

Back panel audio works perfectly.

Anyone got any advice?

RMA time?

RJC · 19 Apr 2011 at 21:18

Have you double check the connection to your motherboard from the front ports has not become loose.

Rob_J · 19 Apr 2011 at 21:29

Works great on my 690II Adv, I have to ask though, have you plugged in the HD Audio connector to your MB?

Predicament · 19 Apr 2011 at 21:46

RJC said:
Have you double check the connection to your motherboard from the front ports has not become loose.

I'll do that tomorrow morning when I am less sleepy. Seems like this could be the issue although I doubt it.

Rob_J said:
Works great on my 690II Adv, I have to ask though, have you plugged in the HD Audio connector to your MB?

Hmm.. I will have to check. Please remind me of the other option - I cannot recall the name. AC'97 I think?

I believe I would be using the AC'97

I have seen other posts about FrontPanelA in the CM 690 on separate forums.

Rob_J · 19 Apr 2011 at 21:57

I use the HD Audio for my front panel, I just leave the AC'97 plug hanging loose and out of the way.

stulid · 19 Apr 2011 at 21:59

Are you using the spec in your sig in it?

panyan · 19 Apr 2011 at 22:02

Rob_J said:
I use the HD Audio for my front panel, I just leave the AC'97 plug hanging loose and out of the way.

+1 thats what i did too

~Mike~ · 19 Apr 2011 at 22:08

I remember your build thread where you were advised to use HD Audio rather than AC97. Have you tried the HD Audio connector?

maj · 19 Apr 2011 at 23:07

Have same case and my front audio works fine. I also used HD rather then AC'97.

Predicament · 19 Apr 2011 at 23:09

panyan said:
+1 thats what i did too

Mike306 said:
I remember your build thread where you were advised to use HD Audio rather than AC97. Have you tried the HD Audio connector?

I'll give it a shot

stulid said:
Are you using the spec in your sig in it?

No. Its for my home computer.

i5-2500k
MSI p67G55 board
GTX 480

Predicament · 1 May 2011 at 14:42

problem persists.

Surveyor · 1 May 2011 at 15:05

I assume you've connected the HD audio connector to the correct place on the motherboard:

Works fine on my HAF-X with a GD65 motherboard.

If all is well then when you plug in headphones or a microphone the Realtek HD Audio Manager pops up to check what you've plugged in.

If yours is connected correctly and not doing this then it looks like the motherboard or connections from the case are faulty.

Edit

A final thought.

Open the Realtek HD Audio Manager.

Click on the button with a spanner in the bottom right hand corner.

Ensure that "Disable front panel jack detection" is not ticked.

swinnie · 1 May 2011 at 15:12

As people have said - ensure HD AUDIO is connected to the front panel audio connector on the motherboard; if you've got it, use it!

If you've only got AC97 (which I doubt it, as I've got HD Audio on my HAF 912) you will need to set the motherboard to use AC97 in the BIOS.

maj · 1 May 2011 at 15:15

Surveyor said:
Edit

A final thought.

Open the Realtek HD Audio Manager.

Click on the button with a spanner in the bottom right hand corner.

Ensure that "Disable front panel jack detection" is not ticked.

On mine it's not a spanner but a folder icon and it's in top-right not bottom-right so have a look there if you don't have the spanner icon Predicament.

Predicament · 1 May 2011 at 15:24

SORTED:

Thanks for the help guys.

1 Pin was not connected fully in the HD Audio header.

Surveyor · 1 May 2011 at 15:48

Predicament said:
SORTED:

Thanks for the help guys.

1 Pin was not connected fully in the HD Audio header.

It's nearly always the simple things.

~Mike~ · 1 May 2011 at 16:24

Glad you've sorted it. Now you can relax and finally enjoy you're new system.