Front panel of new OCUK PC not working

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20 Jun 2014
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97
Hi there,

I just got a new system last week, the specs are:

In-Win GRone Full Tower Case
Intel Core i7-4770K 3.50GHz (Haswell) Socket LGA1150 Processor
Alpenföhn Brocken 2 CPU Cooler MB-235-MS
MSI Z87-G45 Gaming Series Intel Z87 (Socket 1150) DDR3 ATX Motherboard
TeamGroup Vulcan RED 8GB (2x4GB) DDR3 PC3-17100C11 2133MHz Dual Asus Radeon R9 290X DirectCU II OC 4096MB GDDR5 PCI-Express Graphics Seagate Barracuda 7200RPM 1TB SATA 6Gb/s 64MB Cache
SuperFlower Leadex GOLD 850W Fully Modular "80 Plus Gold" Power Supply Microsoft Windows 8.1 64-Bit
Fan - Noiseblocker BlackSilent Pro Fan PLPS - 120mm PWM

Since it arrived connecting speakers to the front audio ports on the case causes the PC to reboot to DOS I believe saying any overclocks have been reset to default settings, press F1/F2 to load defaults. Trying the two USB 2.0 slots results in the PC just rebooting. The two USB 3.0 slots work, however once you unplug the pen drive it causes the PC to reboot.

I don't know if I could be at fault as during the first cold boot / the initialization setup I tried plugging the speakers into the front port which resulted in as described above. The PC managed to continue with the initialization setup however I moved the PC a little towards me to plug the speakers in at the rear and the power lead slipped out ... I ended up having to do a Windows 8 refresh with the windows 8 cd and installed any removed programs with the MSI motherboard cd. Everything works fine and games play fine. It's just the front panel that remains with these issues.

I'm hoping there is something software wise I can do as I don't have much PC experience. All I've done is change graphics cards and RAM on previous PC's, I'd prefer to avoid messing with hardware connections if possible.

Hope some can advise thanks,

Lewis
 
Last edited:
Sounds like it could be a faulty front I/o board if it's all in the same pcb or it is shorting when you plug something in. I would have thought this would have been checked in the QA stage though...
 
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