Fujitsu RMA

Soldato
Joined
19 Jan 2003
Posts
17,578
Location
Bristol, UK
One of my laptop's HDD has started to develop bad sectors, it failed Fujitsu's own tool for testing the disk.

Fujitsu give a 3 year warranty and the drive was manufactured 28-11-2007 so is under warranty.

I just called them to arrange RMA and they said I need a receipt to do so.
I don't have a receipt for the drive.

Is this normal practice? By law am I required to produce a bill of sell despite date of manufacture being on the HDD itself?
 
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