Further Education Discounts and Warranty

J1234 · 11 Oct 2007 at 19:27

I purchased my MacBook Pro in June using the FE discount. I thought that with the FE discount you only get the 90 days warranty, and with HE you get the 3 years warranty.

I just got an email through from Apple about my 'AppleCare Base Warranty Certificate for the Higher Education National Contract'. Seems that using the FE discount gets you 3 years extra warranty free like the HE.

Am I being stupid, or am I not the only one that thought you can only get 3 years warranty with the HE discount?

J1234 · 11 Oct 2007 at 19:31

I didn't pay a thing extra, just the MacBook Pro and that's it.

J1234 · 11 Oct 2007 at 19:40

But this was a FE purchase, I didn't use HE.

J1234 · 11 Oct 2007 at 19:44

Oh, i didn't see the bit you added on the end.

Strange that the email says 'higher education contract'..

Oh well, i'm not complaining

J1234 · 11 Oct 2007 at 19:52

EVH said:
Here's the first chunk of mine if you want to compare, mate.

Ahh, mines slightly different..

AppleCare Base Warranty Certificate for the Higher Education National
Contract

This certificate confirms that you agreed to AppleCare Base Warranty
Plan terms and conditions and the Apple product(s) entitled for
coverage.

Please keep this certificate and the original proof of purchase for
your Apple products as they may be required if there is any question
as to the product's eligibility for service.

Below you will find a list of products entitled for AppleCare Base
Warranty coverage. Please take a moment to review it. If corrections
are necessary or if you have questions please call us on 0870 876
0753 (National Call Rate applies).

Coverage is now in effect. The AppleCare Base Warranty is a uniquely
integrated service and support solution that extends your built-in
service and support coverage from date of purchase as follows:
- 1 year phone support / Apple Applications Support (*)
- 3 years Hardware Warranty Parts & Labour (*)

J1234 · 11 Oct 2007 at 20:00

wush said:
You bought the £££ laptop under the impression that it only came with a 90 day warranty?

Yeah

J1234 · 15 Oct 2007 at 17:14

I used the FE discount, even though i'm not in further education. They didn't say anything or email me (ordered on the net) so should be no problem.

ken1307 said:
Did you guys buy it through the phone/HE website or from the shop? my gf bought an Macbook last month using the HE discount at Apple shop and she hasnt received any email regarding her macbook's warranty or anything

I just checked with the apple warranty checker and it shows just about 1 year of warranty left should I give them a ring?

I didn't get that email trough until the other day, and I ordered my MBP on June the 5th. I think it takes a while to process.

Mine also shows 1 year left, even though that email says I have 3 years.