G.skill RAM Warranty

smsmasters · 5 Jan 2014 at 15:11

Anyone have experience with their RMA procedure?

steveoz · 5 Jan 2014 at 15:21

smsmasters said:
Anyone have experience with their RMA procedure?

Nope, but I'd be interested to hear which model and what the problem is out of interest?

kefan77 · 5 Jan 2014 at 15:23

It was decent experience.

Had 1 stick become faulty, tested with memtest, confirmed, wrote to CS, next day they emailed me RMA form to fill with RMA number.

Had to post to Netherlands, but that was about it.

Turnaround was just few days. Return was with TNT.

smsmasters · 5 Jan 2014 at 16:49

steveoz said:
Nope, but I'd be interested to hear which model and what the problem is out of interest?

I don't have G.skill RAM but was planning on buying some.

nniitt · 5 Jan 2014 at 21:12

kefan77 said:
It was decent experience.

Had 1 stick become faulty, tested with memtest, confirmed, wrote to CS, next day they emailed me RMA form to fill with RMA number.

Had to post to Netherlands, but that was about it.

Turnaround was just few days. Return was with TNT.

repair it or replace it with a new one?

Dave1240 · 5 Jan 2014 at 23:24

G-skill was very good for me but they wanted all sticks returned, got 2 new replacements. Tnt returned also so quick turn around.

kefan77 · 5 Jan 2014 at 23:33

it was a kit of 2.

1 stick faulty but told me to post both.

replacement was brand new sealed kit.

smsmasters · 8 Jan 2014 at 09:36

kefan77 said:
it was a kit of 2.

1 stick faulty but told me to post both.

replacement was brand new sealed kit.

Which courier did you use to send to NL and how much if I may ask?