G11 not working in VIsta 64 Help!!

thevet · 12 Dec 2008 at 18:25

Hi there i just plugged my G11 keyboard into a ramapge 2 X58 mobo at the back via usb...but whenever i install the drivers from logitech i just cannot get it to work...can anybody help me please?

Thankyou

ticklemebougy · 12 Dec 2008 at 19:15

have u tried different usb ports?

thevet · 12 Dec 2008 at 19:25

re

yeah i have tried all of the usb ports

mjd · 12 Dec 2008 at 21:32

Difficult to tell from your description, but is the OS actually detecting the keyboard as a new device when you plug it in?

thevet · 12 Dec 2008 at 21:35

re

when i install the driver it asks me to plug in the keyboard...but when i plug the keyboard in it says device not recognised...

ticklemebougy · 12 Dec 2008 at 21:36

if i can remember in some bios' theres an option to enable usb keyboards maybe u could have a look. it wouldnt be vista's fault because my g11 is working perfectly fine.

EDIT do any other usb devices work?

Sweeney · 12 Dec 2008 at 21:44

From what i assume, is that it should function like any other keyboard (Plug n Play), logitech drivers will simply enable its extra features etc.

Aren't the BIOS options for enabling use of a USB keyboard during post etc rather than whilst in OS?

mjd · 12 Dec 2008 at 21:49

A quick google yields a fairly common pattern of problems.
I have yet to dig up a solution.
It should indeed work just like any other USB KB on the whole.

thevet · 12 Dec 2008 at 22:18

ticklemebougy said:
if i can remember in some bios' theres an option to enable usb keyboards maybe u could have a look. it wouldnt be vista's fault because my g11 is working perfectly fine.

EDIT do any other usb devices work?

Hye mate what motherboard do you have?I noticed when i had a x58 asus p6t it worked fine..but when i used it on the rampage extreme 2 x58,it dont work...the g11 that is....i think it maybe a rampage mobo problem...

alex24 · 12 Dec 2008 at 22:20

From my experience this can be 3 things.

1. Bad usb ports. Usually when controller is broken or most commonly when front panel the plugs are not in right.

2. Bad hardware. The keyboard may be faulty, have you tried it in another machine?

3. Registry problem. I've had some keys cause hardware not be recognised properly before. Only in XP though, not saying it isn't possible in vista.

Come to think of it, this happened to me once when I had a bad stick of RAM, so it'd be worth a thorough memory test too.

EDIT: Maybe you have a specific problem with board compatibility like thevet has posted.

thevet · 12 Dec 2008 at 23:08

alexhull24 said:
From my experience this can be 3 things.

1. Bad usb ports. Usually when controller is broken or most commonly when front panel the plugs are not in right.

2. Bad hardware. The keyboard may be faulty, have you tried it in another machine?

3. Registry problem. I've had some keys cause hardware not be recognised properly before. Only in XP though, not saying it isn't possible in vista.

Come to think of it, this happened to me once when I had a bad stick of RAM, so it'd be worth a thorough memory test too.

EDIT: Maybe you have a specific problem with board compatibility like thevet has posted.

i found the problem..the wire at the back of the keyboard is faulty,i just been playing with it and the lights go on and off....time for rma..thanks for all of your help ..much appreciated