g15 oopsy :(

Sasso · 14 May 2011 at 17:31

just bought a g15 v1 off my mate and was thrilled

but it was a tad dirty so decided to give it a clean.....

upon removing the black trim and trying to carefully remove the ribbon cable it snapped clean in half

would have been nice if the ribbon had a cm or 2 more slack as i'm sure it would have been fine then

any ideas how to get a replacement/fix? will logitech send me a new ribbon cable? or does anyone have a broken one they wouldn't mind sending me the cable

or is there a way to fix it? there are lots of connectors so trying to solder on wires would be a pain in the ***

can i get the same ribbon cable form somewhere else?

help meeeeeee

stulid · 14 May 2011 at 17:42

Logitech customer support are excellent, you should be trying them first instead of asking here.

PhillyDee · 14 May 2011 at 18:18

What ribbon cable is it, what is the spacing of the wires, and what are the ends like? Soldered, or a connector.

wentalong · 14 May 2011 at 19:30

was it the ribbon cable for the LCD screen? if it was they'll probs be everywhere on the bay,

Sasso · 14 May 2011 at 21:13

stulid said:
Logitech customer support are excellent, you should be trying them first instead of asking here.

yea ive sent them a support ticket... see what they say

PhillyDee said:
What ribbon cable is it, what is the spacing of the wires, and what are the ends like? Soldered, or a connector.

ummm its fused with the base of the lcd screen. so only one free end thats your typical flat printed cable.

wentalong said:
was it the ribbon cable for the LCD screen? if it was they'll probs be everywhere on the bay,

yea it was and i have had a quick look but cant see anything

Buchanan0204 · 14 May 2011 at 21:50

I had a broken one lying around for years. I just threw it out a few months back as I would never have used it. I had all the cables as well. I realise this didn't help you

. Sorry

Sasso · 14 May 2011 at 21:54

hehe no problem

but yea that would have been ideal

scrlk · 14 May 2011 at 22:36

If you are lucky Logitech might give you 50% off a new product if you email their support.

Sasso · 14 May 2011 at 22:49

would rather a replacement part than 50% off tbh.... bought this keyboard for 25£... dont fancy spending another 30-40£

mraerosmith1981 · 15 May 2011 at 10:13

Logitech support, are some of the best in the business, the screen on my G15 broke, with like 30 days of warranty left, contacted support , boom had a replacement keyboard by the end of the week, and was told to bin the original job done

Sasso · 15 May 2011 at 13:17

mraerosmith1981 said:
Logitech support, are some of the best in the business, the screen on my G15 broke, with like 30 days of warranty left, contacted support , boom had a replacement keyboard by the end of the week, and was told to bin the original job done

yea i have heard awesome things

but this keyboard is bought off a friends and v1 so I'm guessing it's well out of warranty now

Avathar77 · 15 May 2011 at 13:26

Some times they don't even ask for a receipt, you may have to take a photo of the item with a ref number they are giving, hand written on a paper.

Sasso · 15 May 2011 at 14:28

Avathar77 said:
Some times they don't even ask for a receipt, you may have to take a photo of the item with a ref number they are giving, hand written on a paper.

here's hoping ay xD