Hi all,
I've a couple of issues with my CTR after a week of troubleful ownership. They're not really big problems, but rather annoying nonetheless.
The alarm is oversensitive/faulty to the point that it randomly goes off even with the ultrasonic sensors deactivated. With the sensors on, it goes off anywhere from every half hour or so to two hours. With them off, about every 5 or so hours.
Another thing is I'm getting a knock just before reaching full lock when steering left. I'm probably being paranoid/over cautious as there are known issues with the steering rack. The knock doesn't seem commensurate with steering rack problems, but i'm getting it looked at anyway.
The other problem is the dealer. When viewing the car the guy said if there's any trouble, we can call them, let them know, have the car checked locally and invoice them for any work required.
When I phoned yesterday to make them aware of the problems we're having, I spoke to his colleague who told me that they won't do this incase they're taken for a ride (apparently they have been before/my arse they have). He also told me that audio and alarm systems are not covered by the warranty. Surely if the alarm keeps going off it's not fit for purpose, i.e faulty and may not work properly if there is an attempted break in? There must be some leverage with the sales of goods act here?
As for the knock, he said all mechanical problems are covered, but either they need the car themselves to fix, or they can sort out an 'insurance warranty claim' for upto £1,000. What is an 'insurance warranty'? How does it work? Am I being fed bull just so I go away and stop bothering them nopw they have my money (probably)?
Despite this, the car is spot on. There's no handling problems, and it goes like the proverbial and i'm happy with it whatever happens.
I've a couple of issues with my CTR after a week of troubleful ownership. They're not really big problems, but rather annoying nonetheless.
The alarm is oversensitive/faulty to the point that it randomly goes off even with the ultrasonic sensors deactivated. With the sensors on, it goes off anywhere from every half hour or so to two hours. With them off, about every 5 or so hours.
Another thing is I'm getting a knock just before reaching full lock when steering left. I'm probably being paranoid/over cautious as there are known issues with the steering rack. The knock doesn't seem commensurate with steering rack problems, but i'm getting it looked at anyway.
The other problem is the dealer. When viewing the car the guy said if there's any trouble, we can call them, let them know, have the car checked locally and invoice them for any work required.
When I phoned yesterday to make them aware of the problems we're having, I spoke to his colleague who told me that they won't do this incase they're taken for a ride (apparently they have been before/my arse they have). He also told me that audio and alarm systems are not covered by the warranty. Surely if the alarm keeps going off it's not fit for purpose, i.e faulty and may not work properly if there is an attempted break in? There must be some leverage with the sales of goods act here?
As for the knock, he said all mechanical problems are covered, but either they need the car themselves to fix, or they can sort out an 'insurance warranty claim' for upto £1,000. What is an 'insurance warranty'? How does it work? Am I being fed bull just so I go away and stop bothering them nopw they have my money (probably)?
Despite this, the car is spot on. There's no handling problems, and it goes like the proverbial and i'm happy with it whatever happens.
