Gainward warranties - anyone know how long?

[Sigaldry]

Hi folks,

I built a PC in May 2012 from all Overclockers parts, using a Gainward GTX 680 2GB GPU, It seems to have given up the ghost.

PC won't boot with it in (initially lots of BSOD's), now it's not having it. Working fine from the onboard Graphics (just can't game)

Are they just a one year warranty, or are they two year?

If it's out of warranty - any suggestions for an inexpensive replacement / upgrade?

If it's still in warranty, what do I do?

Greatly appreciate any assistance...

Sigaldry

 

[Sigaldry]

I did yes, all components except keyboard, mouse and monitor were bought together from OC.

 

[Sigaldry]

Was definitely May 2012. I'll contact as you suggest.

Many thanks, seriously suffering from PS2 withdrawal!

 

[Sigaldry]

Apparently if out of the first year, I need to contact the manufacturer (Gainward), but their website says that they don't deal with end users. I emailed Gainward last week, but no reply as yet.

Anyone have any experience of dealing with Gainward direct during the second year of the warranty on their cards?

I'm getting sick of BSOD's I'd rather not have to buy a new graphics card if the current one can be repaired, because it was very expensive - but if that's not going to happen, I'd rather know sooner than later.