Galaxy Tab 3 7.0 Update failed

magick · 5 Feb 2015 at 19:13

Hi I'm trying to update my Galaxy Tab 3 7.0 with the latest firmware from Kies 3. It already had android 4.2.2 but Kies said there was a new update available. It was updating as normal then the Kies software said the update has fialed. Now my tablet is frozen on the update screen and it won't do anything. I've tried doing the emergency firmware recovery in kies but it won't even recognise me tablet now. Is my device bricked? What should I do?

Thanks.

kingy666 · 5 Feb 2015 at 21:08

I have two tab 3 7" tablets and updated them both yesterday using kies 3
I think your problem could be this (taken from samsungs kies website)

"Kies3

Supported model : Smart Phone/Tablet from Galaxy Note III (Android OS 4.3 or over)"

If you only had version 4.2.2 installed then kies 3 probably wont work you probably should have used kies v1. My tab 3's were already on android 4.4.2 so I could use kies 3.

Not sure if you can download kies v1 and see if that can connect to your tablet.

millsy888 · 6 Feb 2015 at 10:48

I'm just updating my girlfriends Tab 3 using the older version of Kies. I'll report back when it's done.

millsy888 · 6 Feb 2015 at 11:19

Upgraded with no problems using the old version of kies. Went from 4.1.2 to 4.4.2.

Myshra · 6 Feb 2015 at 12:20

99% Sure device not bricked as you have download mode, the device is just waiting to be sent something compatible. I assume you powered it off after this and it just booted right? If it booted back into download mode this is a bit odd but no biggy, you can force it into boot menu using a button combo (will be something like power home + vol down or up) and you can boot into OS from that or alternatively, get yourself ODIN & a copy of a legit firmware and an odin guide.

ODIN is a program you can use to flash samsung devices with new firmwares and is both rock solid and easy to use. Don't panic just yet

snitcher · 6 Feb 2015 at 13:55

it probably just is stuck or something. does it feel warm. temperature can cause it to get stuck.

magick · 6 Feb 2015 at 21:44

I held down power button for 10 second and it rebooted OK didnt knwo you could do that. Was worried I had bricked the device. It's currently on 4.4.2 so should be OK with kies 3 which is what I used. Got in touch with Samsung and they said do a factory reset and then try and update. Does anyone know what the new update is? I assume its 4.4.4 and if so I might just leave it on 4.4.2

Rusty! · 7 Feb 2015 at 09:55

Could always use Odin; Kies sucks.