http://www.techi.com/2010/05/open-letter-to-the-game-publishers/
But it is clear that things need to change, especially before things get worse.
The game industry is at a critical point where newer technologies are set to be released, being lead by the idea of 3D gaming experiences, mobile gaming experiences, and social-aware gaming platforms. It is quite possible that games as they are known today will not exist as they are in a few years down the line. And all these plans that you come up with to extract more money from gamers will likely speed up the demise of your industry.
It’s only a matter of time. It happens in every industry, and while the game industry has managed to avoid it, one can’t help but wonder how long that will continue to last.
It can’t. Not unless things change. Not unless you change.