Games not being preserved at aspect ratio - being stretched to fill my 21:9 screen

heartburnron

heartburnron

heartburnron

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So this just started happening over the past week. Most of the games I play support 21:9 anyway but I'm having a replay of Resident Evil 5 which doesn't and it's stretching the 16:9 ratio across my screen. Worse still is I'm also playing the Cat Lady which has a 4:3 ratio so it look particularly bad stretched across ultrawide.

The only thing I can think of that it may be linked to is that I've been using the Flawless Widescreen fix to play KOTOR as it seems to be after a play of that the stretching starts for other games. My desktop though is unaffected and any game that supports 21:9 is fine. The first time it happened I was able to resolve the issue by simply restarting Windows although this is no longer working.

I've checked and 'preserve aspect ratio' is selected ok in my AMD Driver settings. I've also checked reset the monitor settings back to default. Anyone got any ideas as to what I can try to resolve it? I've also tried updating my drivers but no luck. Any thoughts / suggestions?
 
Are you sure it's not just poor 21:9 support by those games in particular?

Also it looks like RE5 has a fix via flawless wide screen so have you tried to run that?


Edit : by the way it's not flawless widescreen causing this, it only runs #1 when you have it running #2 when you have a fix downloaded #3 when it sees that games specific exe running such as RE5.exe it won't do anything to other games without being told so.
 
As above.

Also, I would leave amd display setting to "centre" (with GPU scaling set to "off") and set your monitor OSD to either "1:1" or "original" setting
 
No it's nothing to do with 21:9 support - this only started happening 2 weeks ago, previous to that if a game only supported 4:3 or 16:9 then that is how they were displayed with black bars at the side. Now though, it is stretching all games to fill the screen even though I have not adjusted any settings. I can't choose to have any game displayed at 4:3 or 16:9 and none of the settings in the driver settings or on the monitor are making any difference. The driver settings are set to centre and GPU scaling is off. I also have the monitor set to 1:1. It may be just coincidence, but this used to happen after using the FWS fix to play Star Wars KOTOR - if I played a game immediately afterwards that didn't support 21:9, the game would be stretched across the screen however restarting windows used to correct this but now it seems to be stuck. I did a clean install of the drivers and even tried different drivers but I can't get the monitor to display any games with black bars at the side (never thought I'd be complaining that I couldn't get black bars!) Would something in the FWS fix have altered one of the settings in windows perhaps?

The RE5 FWS fix doesn't work with the Steam version by the way - it crashes once there is a cut scene sadly.
 
I highly doubt it, as harry said, afaik, flawless widescreen acts only on the .exe when there is a profile for said game, it shouldn't be messing with any windows etc. files.

Only other thing I can think of is going to device manager and uninstalling the monitor and/or installing the official drivers for the monitor.

Have used FWS etc. (for multiple older games) for about 3 years now and never had this issue.
 
Ah, yes sorry I didn't read Harry's post correctly. I also thought it unlikely to by FWS causing it but it was just the only link I could make to it behaving that way. I'll have to look into the monitor drivers then...
 
harry5522 said:
Just to be clear, are you sure windows hasn't updated around the time the issue started? Could be that creators is causing it ? I can check my re5 when I get home from work to see if I get the same issue.
Click to expand...

Mmm could be Harry. The timeline certainly fits. I'd appreciate you taking the time to check. Is your monitor also ultrawide?
 
Nice one Harry. Just on the subject of RE5 - I bought the DLC recently but has uninstalled the game and you have to progress past certain chapters in the game to be able to access the DLC levels - I was quite surprised but how much I've enjoyed playing through it again - it kind of gets dismissed because of the way the Resident Evil games went after RE4 but, all of that stuff aside, RE5 is actually a really good and fun action horror game - unfairly under rated in my opinion...
 
do you have a resolution setup for what you are trying to run it at?
also try changing to that resolution to make sure you get the black borders and it isnt set to fit to screen. if that works then stay in that resolution and launch the game.
 
Well mine is really weird as of booting up tonight.

Taken a couple of photographs as could not screenshot to get the same effect.

cTfZWno.jpg

cR2hlzX.jpg


As you can see on these the game is just cropping it on my screen to fill it up. I am set up for 1:1 so should black bar me.
 
harry5522 said:
Well mine is really weird as of booting up tonight.

Taken a couple of photographs as could not screenshot to get the same effect.

As you can see on these the game is just cropping it on my screen to fill it up. I am set up for 1:1 so should black bar me.
Click to expand...

Cheers Harry - that is how mine looks if I select 3440x1440 - the game at last attempts to display it. However I'd be interested to know if you change the resolution to 1920x1080 do you get black bars at the side? Mine is stretched across the screen...
 
Amnesia said:
do you have a resolution setup for what you are trying to run it at?
also try changing to that resolution to make sure you get the black borders and it isnt set to fit to screen. if that works then stay in that resolution and launch the game.
Click to expand...

Thanks for the suggestion. What exactly do you mean? Do you mean in set up in Windows? For any game, regardless of what resolution I select from the in game options, it stretches what ever the selected resolution is across the 21:9 display.
 
heartburnron said:
Cheers Harry - that is how mine looks if I select 3440x1440 - the game at last attempts to display it. However I'd be interested to know if you change the resolution to 1920x1080 do you get black bars at the side? Mine is stretched across the screen...
Click to expand...


Sure sorry i forgot to do that :D, give me 5 mins.
 
Okay just run this quickly now and i do get black bared at 1920x1080. I will try a few things and see if i can replicate your issue.
 
So I was just looking in the display adapter properties and in the monitor (that it labels as 'Generic PnP monitor') properties under events I found this:

21/05/2017 11:51:48 Device not migrated
21/05/2017 11:51:48 Device configured (monitor.inf)
21/05/2017 11:51:48 Device started (monitor

The information available for the Device not migrated says this:

Device DISPLAY\ACR044F\5&6b8e4bb&14&UID256 could not be migrated.
Last Device Instance Id: DISPLAY\Default_Monitor\5&6b8e4bb&12&UID0
Class Guid: {4d36e96e-e325-11ce-bfc1-08002be10318}
Location Path:
Migration Rank: 0xF000FFFF0000F100
Present: false
Status: 0xC0000719

I have no idea what this mean however I did reset the monitor back to default settings when I first started getting the issue in attempt to resolve it. These messages could have been on the date that I reset the monitor but I can't be sure. Does anyone know if these messages would be displayed in the events tab after resetting a monitor back to default settings? If the answer is yes, then I guess I can dismiss this message as unrelated as the issue was there before I did the reset. If not, any clue as to what that means?
 
Last edited:
harry5522 said:
Okay just run this quickly now and i do get black bared at 1920x1080. I will try a few things and see if i can replicate your issue.
Click to expand...

Appreciate your help mate. I do think however that my issue isn't related to just RE5 - it's any game at all that doesn't support 21:9 but it's worth a try...
 
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