Gaming pc resets under heavy gaming use

lee boulton · 17 Oct 2019 at 10:51

Hi, first time post on this site, so here is my problem. The past two weeks my pc has reset itself under heavy gaming load (most of the time). i play at 4k resolution max detail on every game i can find but this now causes the pc to reset after a short period of time (which didnt happen with my really old psu) putting the detail down to 1440p on games resolves this. prior to the issues i have upgraded my psu to a corsair platinum series 1200 watt, here are my pc specs :

cpu - intel i9 9900k
ram - 32gb 3000mhz
gpu - amd vega 64 8gb nitro+
mobo - asus maximus hero
psu - corsair platinum 1200 watt

has anyone had this problem before? would appreciate any solutions.

thank you

Smffy · 17 Oct 2019 at 11:13

Sounds like something’s getting too toasty... maybe check that and post back details of what your CPU and GPU stats are saying.

snips86x · 17 Oct 2019 at 11:14

Smffy said:
Sounds like something’s getting too toasty... maybe check that and post back details of what your CPU and GPU stats are saying.

I would agree!

Use RealTemp for the CPU and MSI AB for GPU

lee boulton · 17 Oct 2019 at 11:17

i will use msi AB run some games and see what it comes up with

snips86x · 17 Oct 2019 at 11:20

lee boulton said:
i will use msi AB run some games and see what it comes up with

It also sounds like the BSOD configuration isn't correct. I'd suggest reviewing this and ensuring it gives you a BSOD so you can check the results when it happens again - use BSOD viewer.

Smffy · 17 Oct 2019 at 11:20

lee boulton said:
i will use msi AB run some games and see what it comes up with

I would encourage you to use something more CPU focussed and also let you know quite a few crashes are caused by Riva Tuner which is installed by MSI Afterburner. Personally I would test making sure it is all off...

lee boulton · 17 Oct 2019 at 11:53

ok thank you for the suggestions, played on battlefield 5 for a abit, here is a couple of pictures
real temp - https://ibb.co/6y9vJT3
msi AB - https://ibb.co/pRq65cb

Smffy · 17 Oct 2019 at 14:27

lee boulton said:
ok thank you for the suggestions, played on battlefield 5 for a abit, here is a couple of pictures
real temp - https://ibb.co/6y9vJT3
msi AB - https://ibb.co/pRq65cb

What your really need is to log it and play with the settings which caused it to crash. BFV loves to crash generally especially using DX12.

chili · 17 Oct 2019 at 20:05

damm nice screen shots, what monitor you playing on?

lee boulton · 17 Oct 2019 at 20:46

samsung LU32 4k